Residential Closing Specialist

About the role

Help make the dream of homeownership a reality as a Residential Mortgage Closing Specialist. In this detail-focused role, you will keep mortgage closings accurate, timely, and customer-centered by preparing closing disclosures and final documents, coordinating with borrowers, lenders, closing agents, and third-party vendors, and ensuring each file meets applicable investor, secondary market, regulatory, and internal loan policy requirements. This is a great opportunity for someone who enjoys working in a deadline-driven environment, takes pride in accuracy, and values being part of a team that supports customers during an important financial milestone.

At MVSB, we believe in building genuine partnerships and delivering exceptional service through a culture of teamwork, integrity and excellence. We take pride in supporting the communities we serve and creating a workplace where employees can contribute, grow and make a meaningful local impact. If you are ready to grow your banking career in a collaborative, customer-focused lending environment, we would be pleased to learn more about you.

Location: Concord Foundry or Meredith SLB. FLSA: Non-exempt Non-Management Staff Administrative Support.

Responsibilities

• Prepare accurate initial closing disclosures within established deadlines
• Coordinate final residential mortgage closing documents and closing package delivery
• Work directly with borrowers, Residential Loan Officers, closing agents, underwriters, appraisers, realtors, and vendors to collect final documentation and answer questions
• Confirm and schedule closing dates while maintaining clear communication with all parties involved
• Review closing agent data, verify invoices and fees, and ensure documentation is complete and accurate
• Identify and resolve closing-related discrepancies, including documenting any required cure amounts
• Verify taxes are current and collect taxes due within required timeframes
• Manage a closing pipeline by prioritizing time-sensitive disclosures and closing deadlines

Requirements

• High school diploma or equivalent
• Six to twelve months of residential loan processing, mortgage closing, loan operations, banking operations, or related training preferred

Skills

• Strong attention to detail with the ability to organize work, manage multiple priorities, and meet established deadlines
• Ability to work independently, solve problems, and remain accurate in a high-volume environment
• Strong customer service skills with professional verbal and written communication
• Comfort using standard desktop applications and learning job-specific systems
• Knowledge of banking, residential lending, regulatory, or compliance practices preferred

Benefits

• Medical, dental, and vision coverage
• 401(k) with company match
• Paid time off
• Paid parental leave
• Tuition reimbursement
• Professional development opportunities
• Supportive team environment
• Recognized as 1st Place for "Best Place to Work" by the Laconia Daily Sun's Best of the Lakes Region

Pay

Negotiable based on level of experience between $22.00 - $25.50 per hour

Schedule

Full Time, Monday-Friday, 8:00AM-5:00PM