Residential Child Care Licensing Inspector

About the role

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Responsibilities

• Maintains compliance with standards and notifies providers of required corrective action.
• Documents compliance or noncompliance with standards and notifies providers of any required corrective action in accordance with CCR policy.
• Monitors application and permit fee payments; monitors for results of background checks for review and next steps; assesses controlling persons identification; and monitors permit renewals.
• Investigates complaints, allegations of minimum standards violations in general residential operations and child-placing agencies, and agency homes.
• Evaluates new applications for general residential operations and child-placing agencies to issue permits.
• Identifies risk and recommends referral to Child-Care Enforcement (CCE) when necessary.
• Provides training and technical assistance to residential child-care providers.
• Responds to emergency complaints of high-risk situations in residential child-care facilities.

Requirements

• Graduation from an accredited four-year college or university or experience that is equivalent to a four-year degree.
• Experience in regulatory services such as inspections and investigations are preferred.
• For Inspector IVs: Experience in regulatory services including experience as a regulatory inspector. Experience in performing highly complex inspection and or investigation work under limited supervision.
• For Inspector Vs: Experience in regulatory services including experience as a regulatory inspector or investigator. Experience in performing advanced inspection and or investigation work under minimal supervision.

Qualifications

• Knowledge of Texas laws and regulation.
• Skill in effective verbal and written communication.
• Skill in establishing and maintaining effective working relationships.
• Skill in applying emotional intelligence to all situations.
• Ability to critically think and identify risk and mitigation measures.
• Ability to work with diverse groups of people while promoting respect for cultural diversity in all working relationships.
• Ability to de-escalate situations with tact and diplomacy.
• Ability to self-start, organize, and manage priorities.
• Ability to operate basic office equipment including camera/AV equipment.
• Ability to travel.

Skills

• Knowledge of Texas laws and regulation.
• Skill in effective verbal and written communication.
• Skill in establishing and maintaining effective working relationships.
• Skill in applying emotional intelligence to all situations.
• Ability to critically think and identify risk and mitigation measures.
• Ability to work with diverse groups of people while promoting respect for cultural diversity in all working relationships.
• Ability to de-escalate situations with tact and diplomacy.
• Ability to self-start, organize, and manage priorities.
• Ability to operate basic office equipment including camera/AV equipment.
• Ability to travel.

Benefits

Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Pay

The salary range for this position is $4,250.00 - $5,094.16 per month.

Schedule

This position may qualify for 100% telework with most of the work being conducted using mobile technology, such as a tablet and cell phone.

Additional Information

• Attends work regularly in accordance with agency leave policy.
• Work hours must be flexible and are not considered 8:00-5:00.
• Occasional work during the evening and weekends may be required.

Travel

Travel may be required outside of the headquartered geographical area on occasion.