Residential Case Worker

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

Responsibilities

• Available to cover shifts as assigned at any residential program, to include leaving one program to travel and work at another.
• Facilitate ADL skill-building for residential living and for community integration through supervising and teaching clients daily medication routines, budgeting, self-preservation skills, transportation, etc.
• Provide opportunities for skills practice and collaborative learning.
• Participate on a multi-disciplinary team in the development and implementation of client treatment plans and progress reviews, engaging clients whenever possible in the planning and evaluation process.
• Provide, coordinate and monitor treatment services for all assigned clients, including but not limited to:
  • Contact with the client, as prescribed in the treatment plan.
  • Provision and coordination of care prescribed in the treatment plan through documented contact and implementation of assigned activities with client, client’s family, other Gateway staff, consultants, and treatment plan designated staff from other human service agencies and medically oriented organizations.
  • Monitoring the effectiveness of care provided by comparing service outcomes with the treatment plan.
• Provide shift coverage which includes but is not limited to:
  • Household maintenance, especially cleaning and meal preparation.
  • Assist in resolution of medical, psychiatric and behavioral crises, conflict resolution, and symptom management.
• Attend supervision and team meetings as required.
• Maintain current knowledge and updates of agency policies and procedures.
• Available to work first and second shift, holidays, and weekends.
• Ensure Gateway office areas and residential programs are safe and secure by checking door and window locks and knowing the whereabouts of all residents at all times during the work shift.
• Schedule and facilitate treatment plan meetings, utilizing assessment information, diagnostic results, medical records, client and family participation, and input from other human service providers to develop and document assessments and treatment plans/reviews in accordance with agency policy and procedure.
• Screen for substance abuse and provide assessment with indicated treatment planning, counseling/education, and referral.
• Perform other duties as assigned or needed.
• Ability to remain on shift until appropriately relieved by another staff member (this could result in working two consecutive shifts as designated by supervisor).

Requirements

• High school diploma or GED required.
• Maintain flexibility toward work schedules.
• Ability to work schedule as posted and assigned, to include weekends and holidays.
• Ability to perform routine household chores involving some lifting and bending.
• Ability to communicate with clients and other staff face-to-face and by telephone.
• Ability to obtain and maintain CPR certification and first aid training and monitor client’s vital signs as required.
• Maintain a valid chauffeur’s license and capacity to use the program van or personally owned vehicle to transport clients to day-activity programs, medical appointments, and other appointments, and to respond to medical emergencies and disaster evacuations.

Skills

• Ability to read and comprehend instructions, correspondence, and memos.
• Ability to complete all clinical and administrative documentation as required.
• Ability to write correspondence, reports, care plans, etc.
• Ability to effectively present information in one-on-one and group situations to clients and other employees.
• Ability to access emergency resources to effectively manage crisis situations and ensure safety of clients and colleagues.
• Ability to maintain current knowledge of all organization policies, procedures, protocols, and guidelines to ensure compliance.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, and diagram form.
• Ability to successfully complete all required training and certifications.
• Oral and written communication skills, including speech, grammar, spelling, and legibility, are at a sufficient level to ensure effective and appropriate communication.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals either manually or by use of a calculator.
• Comply with agency ethics and codes of conduct in all contacts with clients, co-workers, and the community.
• Observe all agency policies and procedures; complying with all policies, procedures, protocols, and guidelines.
• Must appreciate the sensitive/private nature and legal status of information about individual clients and not access, use, disclose, or request such information unless necessary to perform job duties.

Physical/Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the main duties and responsibilities of this job. Other duties with different demands may also be assigned by the employee's supervisor.

• Regularly required to use hands to finger, handle, or feel objects, office equipment, or controls and talk or hear.
• Frequently required to walk, sit, reach with hands and arms, and climb.
• Occasionally required to stand; stoop, kneel, crouch or crawl; and taste or smell.
• Must occasionally lift and/or move up to 35 pounds.
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• Occasionally works in outside weather conditions.
• The noise level in the work environment is usually moderate.

Pay

$18.00-$27.13 per hour

Schedule

• 2nd shift, rotating schedule.
• Alternate weekends and holidays required.
• Daily hours: 8 hours.
• Driving required.