Residential Care Technician

About the role

Sierra Health and Wellness uses evidence-based methods to accomplish the restoration of families, relationships, and self-worth. By transforming character, we give life back to people who have lost it through substance abuse and mental health issues. Our Concord inpatient facility houses 31 clients who receive specialized and personal care from our staff. Our newly remodeled location offers amenities to both clients and staff. Positions available: Full-time & Part-time.

Responsibilities

• Provide direct client care that promotes safety, respect, and therapeutic engagement.
• Observe clients’ physical and emotional condition and promptly report any concerns to clinical or supervisory staff.
• Assist clients with activities of daily living (ADLs), including mobility, toileting, bathing, and meals, as needed.
• Take and document vital signs, complete wellness checks, and record observations according to program procedures.
• Observe and document client self-administration of medications in accordance with program and regulatory requirements.
• Respond appropriately to behavioral health or medical crises and follow established intervention protocols.
• Prepare and maintain client rooms and common areas to ensure a safe and supportive living environment.
• Support meal service and ensure dietary needs and restrictions are followed.
• Provide safe transportation for clients to program activities, appointments, and other approved outings; maintain vehicle cleanliness, safety, and readiness for transport.
• Assist with general facility upkeep and environmental services as needed.
• Support the admissions process, including intake support and documenting client belongings and inventories.
• Participate in and help facilitate groups, activities, and treatment programming as directed by clinical staff.

Requirements

• High school diploma or GED
• Certified in CPR/First Aid (within 30 days of hire)
• Med-tech or CNA Certification (within 30 days of hire)

Qualifications

• Preferred: Associates degree in Psychology, Social Work, or other related field, or a combination of education and/or two (2) or more years of experience in healthcare or mental health.
• Strong written and verbal communication skills; ability to interact with clients, staff, regulators, and community partners.
• Proficient ability to read and interpret simple instructions and diagrams.
• Excellent problem-solving skills with the ability to think outside of the box to resolve problems.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism and diplomacy.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Suite or related software.
• No supervisory responsibilities.
• Work environment: Primarily indoor with occasional outdoor work in residential or outpatient treatment setting; may be exposed to individuals experiencing emotional distress or behavioral challenges; may work in close proximity