Residential Aide

Essential Duties And Responsibilities

• Assists in the day to day operations of a 175 bed shelter for men with substance abuse problems.
• Processes new client intake information, bed assignment, maintains the daily census records and provides DHS with daily census figures.
• As needed, provides clothing and personal care items to clients.
• Distributes mail, appointment slips and other documentation to clients.
• Writes detailed incident reports regarding client activity and the condition of the entire shelter building.
• Conducts searches of client lockers, when needed.
• Conducts client pack-ups and property return.
• Manages CARES, the DHS client database.
• Participates in trainings and monthly staff meetings.
• Utilizes CPR/First Aide techniques in emergency situations and conforms to OSHA standards when necessary.
• Available to work overtime, weekends, and holidays.
• Performs other related duties as assigned by the Residential Aide Supervisor.

Qualifications

• A high school diploma or GED.
• If in recovery, must have at least one (1) year of sobriety and have a sober support network.
• Some familiarity with substance abuse services environment and population.
• Fire Guard certification F-02 or Fire Safety Coordinator F-80.
• Ability to work cooperatively with peers and other staff in order to serve the needs of the client.
• Ability to effectively role-model socially appropriate behavior; and to treat residents and coworkers with respect and help to create a warm, supportive environment; and to work effectively with homeless individuals with mental illness, developmental disabilities, and/or substance abuse issues.
• Ability to enforce rules and regulations in a nonjudgmental manner.
• Excellent oral, writing, and listening skills.
• Knowledge of Microsoft Office Suite.
• Bilingual in Spanish or Polish a plus.