Residential Aide

Primary Function

Maintains front door security and supervises residents living in SRO. Ensure adherence to program and facilitates a secure and functional environment for the residents.

Duties And Responsibilities

• Maintains front door security and supervises residents living in SRO.
• Ensures adherence to program and facilitates a secure and functional environment for the residents.
• Monitors all residents, staff and visitors entering and leaving the facility.
• Answers telephone and directs calls to appropriate staff member and/or department.
• Welcome and introduces new clients as they arrive and, in the absence of an onsite counselor, does preliminary intakes and reviews house rules.
• Prepare intake packages for new clients.
• Conducts vertical tours of the facility.
• Manages fire safety and other emergency procedures.
• Calls fire alarm system and conducts fire drills.
• Makes daily rounds of the apartments.
• Maintains daily visitor and resident sign-in logs.
• Conducts apartment inspections and pre-and-post-vacancy apartment inventory.
• Prepares incident reports and enters them into the electronic data collection system.
• In an emergency, contacts EMS, FDNY, or NYPD to address on site incidents.
• Contact Program Director AND PHSI staff regarding on site emergencies.
• Attends professional development trainings in order to ensure all certifications are up to date.
• Performs other tasks as deemed necessary by the Program Director and Senior RA.

Qualifications

• New York State Security Guard License
• 8hr. & 16 hr. Security Guard certification
• New York State Fire Guard License preferred
• High School Diploma or GED preferred or previous experience
• Candidate must be computer literate.
• Applicants must be authorized to work for ANY employer in the U.S.