Residential Advisor - On-Call

Primary Position Objectives

This position is an on-call position, and work is on an as needed basis. Responsible for a paraprofessional level of student support and performance duties necessary for an orderly operation of the Dormitory Program. Must be available to work any shift and day of the week due to a 24/7 operation.

Brief Description Of Duties

• Provides substitute and/or call-in services of a residential advisor.
• Schedules and supervises clean-up and submits repair requests to ensure orderly, clean living conditions.
• Supervises the cafeteria, laundry, special activities (on and off Center), and other areas of the program as scheduled or assigned.
• Identifies and assists students in handling special problems and conducts dormitory meetings.
• Maintains communication with students' counselors, instructors, and with other staff members.
• Attends staff in-service training sessions and other training or meetings as directed.
• Establishes a close working relationship with students, dealing justly and impartially regardless of their ability, achievement, or background, and works to motivate them toward goals.
• Initiates and directs dormitory programs, utilizing Center services and activities to benefit students.
• Fulfills all non-health standing orders.
• Transports students to various activities and events as needed.
• Maintains an environment wherein students and staff feel safe and secure.
• Maintains logbooks as directed and authorized that show activity during shift.
• Ensures case notes and other entries in CIS are accurate and up-to-date.
• Safeguards students' personal property/items when a student is absent for 24 hours; all items are to be placed in property and logged.
• Sets up and operates dormitory equipment as directed.
• Submits time sheets according to Residential Living Supervisor.
• Affords support for safety and security on center.
• Maintains building security and cleanliness at all times.
• Conducts periodic checks and maintains order and discipline in his/her assigned dorm.
• Works towards meeting performance center goals.
• Follows the CDSS plan and Code of Conduct system daily.
• Complies with all DOL guidelines, OFCCP regulation, Quality Assurance Plan (QAP) Serrato policies and procedures, Job Corps notices and bulletins, and Center policies and procedures.
• Maintains good housekeeping in all areas and complies with safety practices.
• Models, mentors, monitors appropriate Career Success Standards.
• Helps students become more employable through continuous reinforcement.
• Participates in PRH-mandated staff training.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Proficiency with Microsoft Office applications including Word, PowerPoint, Outlook, and Excel.
• Computer literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.
• Ability to provide guidance and support to students.
• Strong interpersonal and communication skills.
• Knowledge of residential living and dormitory procedures and practices.
• Experience: Minimum one year working with youth or related experience and/or training.
• Education: High school diploma or equivalent is required. Associate's Degree in a human services field such as Social Work, Psychology, Sociology, Counseling, or related fields is preferred.

Benefits Offered

• 401(k) retirement plan with company match
• Employee Assistance Counseling Service Programs Available

Disclaimers

• Serrato Corporation is an Equal Opportunity Employer
• #INDD
• Serrato Corporation conducts background checks and drug screens.