Resident Specialist

Founded in 1906, S.L. Nusbaum Realty Co. is one of the largest real estate development companies in the southeastern United States. We manage over 30,000 multifamily units throughout the mid-Atlantic region and offer a full spectrum of real estate services, including multifamily, office, industrial, retail, land and investment sales and leasing, third-party property management, mixed-use development, commercial development, and apartment leasing.

Consistently named one of Hampton Roads' Top Workplaces by Inside Business, we are a multi-year recipient of CoVa BIZ Best of Business Gold Awards in Best Property Management, Best Commercial Property Management, and Best Commercial Real Estate Company. Recognized as a National Apartment Association (NAA) Top Employer for five consecutive years and honored as one of the 50 Most Community-Minded Companies in Hampton Roads by The Civic 50.

About the role

Performs a variety of administrative tasks geared toward the goal of maximum occupancy by qualified residents. This position is considered an essential function to the operation of the community; consistent attendance is required.

Responsibilities

• Abides by Fair Housing Laws.
• Monitors and administers Tax Credit, Bond, and other affordable program compliance for all new applicants and recertifications in coordination with the Community Manager.
• Assists with audit preparations and corrections.
• Maintains WTCMS and other applicable databases for accuracy; stays abreast of changing regulations and updates files as needed.
• Assists with tours of apartments to prospective residents.
• Runs credit reports on prospective residents.
• Prepares lease packets.
• Inspects apartments prior to showing them.
• Maintains logs of traffic through the property.
• Leases units.
• Provides information over the telephone to prospective residents.
• Maintains a visible public relations attitude toward current and prospective residents.
• Occasional duties include typing and filing property-related reports, assisting with rent collection, bank deposits, general errands, and resident retention activities.

Requirements

• High School Diploma or GED.
• Current Fair Housing Certification.
• Valid Driver’s License (if operating a vehicle).

Skills

• Advanced real estate training, including tax credit and BOND compliance (preferred).
• Familiarity with Landlord-Tenant and Fair Housing Laws (preferred).
• Prior experience in a leasing position (preferred).

Physical demands

• Typing, walking, bending, stooping, reaching, climbing stairs, or standing for periods of time.
• Ability to lift and move up to 50 lbs.

Benefits

• Paid Time Off.
• Paid Holidays.
• Medical, dental, and vision insurance.
• 401(k) with employer match.
• Employer-paid basic life and short-term disability insurance.
• Potential opportunity for savings in rent (property and ownership specific).
• Pet Insurance.
• Paid Volunteer Hours.