Resident Services Manager

Location: Woodleigh Chase by Erickson Senior Living, Fairfax, Virginia

About the Role

Join our team as a Resident Services Manager, providing leadership and support to departments such as Resident Services, Community Resources, the Volunteer Program, Wellness, Fitness/Aquatic Center, Community TV, Pastoral Ministries, and Intermissions. Create and offer opportunities for resident engagement and enhanced quality of life.

Responsibilities

• Support the successful integration of person-centered, strengths-based programs and services for all residents.
• Develop and maintain a consistent and qualitative needs assessment of the population, providing high-quality responses to those needs.
• Ensure compliance with all federal, state, local, and facility regulations and policies.
• Support independent living residents, promoting their social, psychological, emotional, physical, intellectual, and spiritual needs.
• Recruit, hire, supervise, train, and support high-quality staff in each division of Resident Services.
• Participate in the Welcome Home Representative program to establish relationships with new residents and ensure their successful integration into the community.
• Coordinate services to residents through appropriate staff committees and departmental meetings.
• Reinforce positive employee relations, ensure standards of appearance are met, and foster an engaged workforce.

Requirements

• Minimum of 3 years of relevant work experience.
• Healthcare experience preferred.
• Passion and desire to work with the elderly; understanding of the aging process and the physical, psychological, and social needs of residents.

Note: Specific state regulations and requirements may apply and take precedence over the requirements outlined in this job description.

Benefits

• A culture of diversity, inclusion, equity, and belonging.
• Medical, dental, and vision packages, including annual reimbursement for qualified wellness expenses, personal health coaching, and telemedicine options.
• PTO plans, plus company-paid volunteer hours for eligible team members.
• 401k with a company 3% match for all team members 18 and over.
• Onsite medical centers providing wellness visits and sick care for all team members over 18.
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices.
• Education assistance, certification reimbursement, and access to over 6,000 courses through an online learning library.
• Growth opportunities within the company as we open new communities and expand existing ones.

Pay

Starting at $80,000 - Maximum at $90,000 annual salary, based on experience.

Schedule

Monday - Friday from 8:30 AM - 5:00 PM, with occasional weekends.