Resident Services Coordinator/Social Servies Coordinator

About the role

Our Resident Services Coordinators are passionate, organized, and compassionate towards residents.

Responsibilities

• Organizing, implementing and evaluating the Social Services program to meet the psycho‑social needs of residents.
• Resident assessment.
• Maintenance of resident records.
• Linking residents to supportive services needed for independent living.
• Assessing resident needs based on admission social services history, health, psychological and social needs.
• Promoting a positive living experience for residents.
• Ensuring confidentiality by adhering to HIPAA and other privacy standards.
• Promoting a positive work environment by collaborating with community team members.

Requirements

• 1+ years of experience in case management (required).
• 2+ years of social services experience, preferably in a senior care setting.
• Bachelor’s Degree in social work or a related field such as gerontology, psychology, or recreation therapy (required).
• Bilingual – English/Mandarin.
• Social Services certification preferred.

Benefits

Count on a compensation package that maximizes your health, wealth and well‑being, adding up to 40% in value to your base compensation.

• Health, Dental and Vision Plans – start the 1st of the month following your start date.
• 20 days of paid time off (increases with years of service), plus 7 company holidays.
• 401(k) with up to 4% employer match and no waiting on funds to vest.
• HSA option with employer contribution.
• Tuition Reimbursement and continuing education programs.
• $25/line unlimited cell phone plan (plus taxes and fees).
• Cell Phone Stipend.
• 5‑star employer‑paid employee assistance program.

Pay

Pay Range: $25.00 – $27.00 per hour, depending on experience.

Schedule

Schedule: FULL‑TIME Monday – Friday, 9:00 AM – 5:00 PM.