Resident Services Coordinator/Social Servies Coordinator

About the role

Our Resident Services Coordinators are passionate, organized, and compassionate towards residents. You would be responsible for organizing, implementing and evaluating the Social Services program to meet the psycho‑social needs of residents. This may include resident assessment, maintenance of resident records, and ensuring residents are linked to the specific supportive services they need to continue living independently in the community.

Responsibilities

• Assessing resident needs based on admission social services history, resident’s health, psychological and social needs
• Promoting a positive living experience for our residents
• Ensuring confidentiality by adhering to HIPAA and all other privacy standards
• Promoting a positive work environment by collaborating with community team members
• Organizing, implementing, and evaluating the Social Services program
• Maintaining resident records
• Linking residents to supportive services for independent living

Requirements

• 1+ years of experience in case management
• 2+ years of social services experience, preferably in a senior care setting

Qualifications

• Bachelor’s Degree in social work or related program (gerontology, psychology, recreation therapy)
• Bilingual – English/Mandarin
• Social Services certification preferred

Benefits

• Health, Dental and Vision Plans – start the 1st of the month following your start date
• 20 days of paid time off (increases with years of service), plus 7 company holidays
• 401(k) with up to 4% employer match and no waiting on funds to vest
• HSA option with employer contribution
• Tuition Reimbursement and continuing education programs
• $25/line unlimited cell phone plan (plus taxes and fees)
• Cell Phone Stipend
• 5-star employer-paid employee assistance program

Count on a compensation package that maximizes your health, wealth and well‑being and adds up to 40% in value to your base compensation.

Pay

Pay Range: $25.00 – $27.00 per hour, depending on experience.

Schedule

Schedule: FULL‑TIME Monday – Friday, 9:00 AM – 5:00 PM.