Resident Services Coordinator I - St. Mary's Riverview

About the role

The Resident Services Coordinator I at Mercy Housing will establish and maintain community partnerships, linking residents with needed services and resources.

Responsibilities

• Evaluate outcomes of programs and services delivered on a regular basis as required.
• Develop a comprehensive understanding of residents through needs assessments, community meetings, and other methods.
• Build a comprehensive list of community resources available to residents.
• Participate in and/or lead activities that enhance professional capacity and working relationships with partner agencies.

Requirements

• High School Diploma or equivalent.
• One (1) year of experience in community development, social services, or related field.

Qualifications

• Bachelor's Degree in a related field preferred.
• Experience conducting community assessments, applying conflict management principles, and organizing community groups, events, or programs.

Skills

• Work collaboratively with others in a team environment.
• Demonstrate strong verbal, writing, and listening skills.
• Proficient with MS Office applications.
• Maintain confidentiality and obtain appropriate release of information as necessary.
• Able to work with individuals facing mental health, disability, substance abuse, legal, and financial challenges.

Benefits

• Several healthcare plans to choose from.
• Dental coverage including adult and child orthodontia.
• Vision coverage.
• 15 days of earned PTO your first year.
• 12 company holidays plus 2 floating holidays.
• 403(b) plan with a match.
• Paid time off between Christmas and New Year's Day.
• Paid volunteer time.
• Paid parental leave and caregiver leave.
• Free employee assistance plan.
• Free basic dental insurance.
• Pet insurance options.

Pay and Schedule

• $24.04-25/hour, dependent on experience.
• Early close Fridays (3 paid hours).
• Early close prior to a holiday (3 paid hours).
• Flexible schedule to accommodate the needs of residents and staff.