Resident Service Coordinator/Leasing Consultant

About the role

The Resident Service Coordinator/Leasing Consultant plays a crucial role in providing exceptional customer service to residents and prospective tenants. This position involves managing tenant relations, handling maintenance requests, and ensuring compliance with all relevant policies and regulations.

Responsibilities

• Handle tenant inquiries and complaints efficiently and professionally.
• Manage maintenance requests and coordinate with maintenance staff to ensure timely resolution.
• Ensure compliance with all housing policies and regulations.
• Develop and maintain positive relationships with residents and landlords.
• Perform other duties as assigned by management.

Requirements

• A high school diploma or equivalent.
• At least one year of experience in customer service or related field.
• Strong communication and interpersonal skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Basic computer skills, including proficiency in Microsoft Office applications.

Qualifications

• Experience in property management or similar industry.
• Knowledge of local housing laws and regulations.
• Excellent problem-solving and conflict resolution skills.

Skills

• Customer service orientation.
• Effective communication skills.
• Organizational and time management skills.
• Attention to detail.

Benefits

• Competitive salary package.
• Incentive bonuses based on performance.
• Vacation and sick leave.
• Paid training and development opportunities.

Pay

Salary range: $20-$25 per hour, depending on experience.

Schedule

Monday through Friday, 8:00 AM - 5:00 PM.

Note: The company reserves the right to adjust the schedule based on business needs.

For more information, please refer to the company's official website.

To apply, please visit the application link provided above.