Resident Medical Transport Coordinator/Aide

JOB SUMMARY

Assists with Coordination of medical appointments to meet resident needs, drive wheelchair van/accompany residents to appointments to maintain continuity of care and safety.

ESSENTIAL FUNCTIONS

• CARE GIVING

• Schedules both in-house and external medical appointments to maintain continuity of care and resident safety.
• Drives/Accompanies residents to medical appointments.
• Maintains and updates resident physician appointment schedules and communicates same to all appropriate staff.

• COMPASSIONATE ATTITUDE

• Treats resident as individual, being polite, sharing positive experiences, listening to resident, allowing resident enough time to respond.
• Gives resident choices where applicable, helping the resident to understand consequences of choices offered.

• SAFETY PROTOCOLS

• Observes established safety protocols.
• Removes safety hazards immediately and notifies other departments as appropriate.
• Maintains residents in appropriate wheelchairs during transportation and ensures they are not left unattended.
• Affords proper documentation in case of problems during transportation.
• Transfers residents using proper tools and techniques.

• COMMUNITY OF CARE

• Maintains awareness of preferences of the population served and communicates same to physicians and medical office staff.
• Supports the interdisciplinary team and contributes to team efforts.
• Notifies licensed staff of changes in resident care needs, emergency situations, or unusual changes noted.
• Charts resident information neatly and timely.
• Assures all paperwork needed for consults is completed in appropriate time frame.
• Participates in committees, projects, and performance improvement activities.
• Assists Unit Secretary with inventory of supplies, clerical duties, and cleanliness of the unit as needed.
• Maintains all aspects of HIPAA requirements.

• PERSONAL CARE

• Assists resident with ADL skills and grooming, hygiene needs when necessary.
• Ensures residents are appropriately attired for outside appointments.

• INFECTION CONTROL

• Ensures proper infection control standards and guidelines including but not limited to hand washing, glove use, and maintaining aseptic technique in the clinical environment.
• Complies with all equipment infection control maintenance standards.

• DOCUMENTATION

• Ensures proper documentation of necessary laboratory forms and specimens attained by physicians and ensures appropriate transport of same in required time frame.

• TECHNICAL KNOWLEDGE

• Maintains and develops new computer knowledge to meet department, organizational, and community needs.

QUALIFICATIONS

• Educational Requirements:

• High School Diploma required.

• Experience Requirements:

• Previous LTC experience preferred.

• Licenses / Certifications:

• Certified Nursing Assistant required.

• Skills and Abilities:

• Demonstrated self-confidence, initiative, organization and managerial skills.
• Must be able to communicate effectively.
• Self-motivated.