Resident Experience Ambassador-Part-Time
Experience Senior Living · Naples, FL · 2 wk ago
On-siteOTHRFull-time
The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members. We are looking for a Resident Experience Ambassador to join our amazing team! Shift-Part-Time Responsibilities: Will help facilitate socials, games, crafts, cooking, movies, outings, outdoor time, and many other activities as per the monthly/daily scheduleWork with the Resident Experience team to bring new and exciting ideas, and to encourage others to offer new suggestions, to add to the monthly planned program(s)Assist in creating and adjusting the Resident Experience plan for each residentEnsures that each resident has been given a copy of the monthly activity calendarInvites, engages, and encourages participation from all residents to the extent they are comfortable participatingAssists in bringing residents to and from all activitiesUses Lifeloop to document all attendance both at planned activities and 1:1 interactionsIdentify and report to the Resident Experience Director and personal, emotional, cognitive, and environmental concerns that prevent or limit a resident's ability to participate in any activityAble to maintain a customer focus, treating others with respect and integrityMay drive the company van or vehicle for various reasons as required by the communityMay perform other duties as assigned Requirements Must have experience with memory carePrevious experience in organizing activities or event planning preferredOne (1) to two (2) years of working with seniors preferredDemonstrates an ability to use independent judgement and discretion to make decisions on what is in the best interest of the residentAbility to communicate verbally, in writing, and through pictures when necessaryAble to operate standard office equipmentAbility to utilize technology effectively and efficiently, including use of computers, iPad/tablet, Word programming, internet access, email, social media, and Resident Experience software platformsThe position requires driving responsibilities; must possess a valid driver's license with an acceptable driving record per company's Motor Vehicle PolicyAble to think creatively and independently to meet worthwhile objectivesAble to be innovative to create and generate solutions and programsAble to act in solving problems, while exhibiting judgment and a realistic understanding of the issues. Able to use reason, even when dealing with emotional topicsIdentifies, obtains, and effectively allocates the resources required to achieve applicable goalsAble to relate to routine operations in a manner that is consistent with existing solutions to problems. Able to work with people in such a manner to support the company's culture, work in a team setting to accomplish goals and get resultsExpected to represent the Resident Experience department by being punctual, neat, clean, and professional in appearanceAbility to work varied schedules to include weekends, evenings, and holidays Benefits Benefits: We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years. Background Screening Requirement Employment is contingent upon successful completion of background screening in accordance with Florida law and company policy. Certain positions may require fingerprinting and Level 1 or Level 2 background screening. Applicants can review Florida care provider background screening requirements here: https://info.flclearinghouse.com