Resident District Manager - Food Service Management, VA

Job Summary

A Resident District Manager (RDM) in higher education is a senior-level leader overseeing large-scale, campus-wide dining and hospitality operations, often generating revenues exceeding $12 million. This role is responsible for maintaining strong client relationships with university leadership, driving financial performance (P&L), developing high-performing teams, and leading operational innovation across campus dining programs.

Key Responsibilities and Roles

• Operational Leadership: Directs all aspects of multi-unit dining operations, including residential dining halls, retail food concepts, and catering services, ensuring excellence in quality, service, and efficiency.
• Client Relations & Strategy: Serves as the primary liaison between the company and university administration, ensuring alignment with campus culture, student needs, and institutional goals while maintaining high guest satisfaction.
• Financial Management: Oversees full P&L accountability, including budgeting, forecasting, cost controls, and revenue growth strategies to ensure strong financial performance.
• Team Leadership: Recruits, develops, and leads management and frontline teams, fostering a culture of accountability, diversity, safety, and continuous improvement.

Requirements and Qualifications

• Experience: Demonstrated success in higher education dining, hospitality, or contract foodservice management, typically with 5+ years in senior leadership roles.
• Education: Bachelor’s degree in business, hospitality management, or a related field is generally required.
• Skills: Strong business acumen, strategic leadership, client engagement expertise, and a passion for innovation in food and service delivery.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retail Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.