Resident District Manager

Job Responsibilities

• Establish overall ownership and accountability of operational management and financial performance of multiple accounts and units.
• Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients, and consumers.
• Coach & mentor employees by crafting a shared understanding about how and what needs to be achieved.
• Reward and recognize employees.
• Identify and engage top talent and develop team members to their fullest potential within the organization.
• Plan and lead team management meetings.
• Ensure safety and sanitation standards in all operations.
• Establish and maintain effective client and customer rapport for a mutually beneficial business relationship.
• Identify client needs and communicate operational progress.
• Understand contractual obligations and leverage opportunities.
• Facilitate and support new business and retention activities.
• Ensure team completes customer satisfaction surveys in all locations.
• Build revenue and manage budget with sensitivity to costs and client needs.
• Ensure the completion and maintenance of P&L statements for the district.
• Provide oversight and take ownership to deliver client and company financial targets using Aramark systems.
• Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins.
• Lead managers in implementing and maintaining corporate management agenda for labor and financial initiatives.
• Ensure value through efficient operations, appropriate cost controls, and profit management.
• Ensure consistent application of Aramark’s operating standards and processes (Operational Excellence) with particular focus on efficiency standards.
• Understand end to end supply chain and procurement process and systems; ensure only authorized suppliers are used.
• Ensure compliance with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour.

Qualifications

• Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery or food and beverage industries.
• Demonstrated leadership skills with a broad knowledge of management practices, business judgement and client/consumer interaction.
• Confirmed ability to hire, assess, develop and grow hard-working talent.
• Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
• Established communication and teamwork skills to work with all levels on the organization from the front line associate through leadership.
• Proven success in a repeatable business model, including leading through change and turnaround initiatives.
• Bachelor’s degree is generally required to be successful; advanced degree in business or related field is preferred.