Resident Care Director (RN/LPN)

About the Role

The Resident Care Director (RN/LPN) plans, organizes, develops, and directs the overall operation of the Resident Care Department to assure resident safety and attain or maintain the highest practicable quality assisted living services focused on maximizing residents’ individual capabilities. This role reports to the Executive Director (or Assisted Living Director, if applicable).

Qualifications

• Minimum ASN degree from an accredited college or university
• Currently licensed/registered in the applicable State
• Active Registered Nurse (RN) or Licensed Practical Nurse (LPN) license in good standing throughout employment
• Two (2) years of supervisory experience in senior care or a related setting
• CPR certification upon hire or obtained during orientation (must remain current during employment)
• Current First Aid certification (if required by State)

Responsibilities

Administrative and Planning

• Plans, develops, organizes, implements, and evaluates resident care goals
• Maintains compliance with budget in labor and expense control
• Creates, manages, and approves scheduling for Resident Care staff to ensure appropriate staffing levels 24/7

Resident Care Focus

• Works with Executive Director and/or Assisted Living Director to build relationships with residents and families
• Completes resident assessments, develops and implements service plans, and communicates outcomes with residents and/or family members upon admission, semi-annually (or as State-mandated), and as needed
• Conducts incident report follow-up investigations and ensures completion of resident status documentation
• Prepares for survey readiness and ensures timely completion of Plan of Correction
• Develops and monitors quality improvement plans
• Completes audits and observations to ensure associate compliance with infection control and other resident care regulations
• Ensures documentation of resident clinical status/needs and communicates with physicians and other healthcare professionals
• Investigates and resolves resident and family concerns and complaints in collaboration with the Executive Director

Medication Management Focus

• Oversees medication program, including accuracy of Medication Assistance Records (MARs), hands-on medication assistance, and monitoring med passes
• Provides communication and follow-up with provider pharmacy to ensure compliance with resident medication orders
• Conducts regular audits of medication records, med storage areas, MARs, and narcotic declining inventories

Supervisory Requirements

• Recruits, selects, hires, trains, evaluates, supervises, and counsels the resident care team as needed
• Serves as an effective role model, maintaining an approachable leadership style

Additional Requirements

• Communicates effectively with physicians, resident care staff, family members, and others
• Participates in community health matters/projects as appropriate
• Liaises with residents, families, and support departments to adequately plan for resident needs
• Collects, analyzes, and manages data
• Makes independent decisions when circumstances warrant such action
• Knowledgeable of nursing administration practices, procedures, and regulations governing assisted living communities
• Implements and interprets the programs, goals, objectives, policies, and procedures of the resident care department
• Performs proficiently in all applicable competency areas
• Maintains professional working relationships with associates, vendors, etc.
• Maintains confidentiality of proprietary and/or confidential information
• Understands and follows company policies, including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Century Park’s Code of Ethics and completes all required compliance training

About Us

At Century Park Associates, we are dedicated to creating an enriching lifestyle for our residents and a rewarding work environment for our valued associates. We prioritize relationships of trust, leadership, and personal ethics, ensuring excellence, respect, and outstanding service in all we do. We support our residents’ ability to continue growing, learning, and contributing, and we encourage team members to go beyond their job descriptions to exceed expectations.