Resident Care Director
Areas of Primary Responsibility
Model a business philosophy that treats every resident and family member as a personal customer.
Promote the health and wellness of the resident population by partnering with physicians, pharmacists, and other care providers to promote an integrated and collaborative approach to care and service coordination for each resident.
Ensure provision of services to the residents and validates that all Federal and State policies governing resident care are closely monitored and followed.
Collaborates and supports administration in referral development and achieving occupancy goals.
Establish rapport with residents, families, direct care associates, department managers, providers, vendors, and state/regulatory agency personnel.
Make routine resident care rounds to ensure the needs of each resident are being met in accordance with their individualized care plan.
Follow through, as needed, on information given at shift report, by a resident, or family, regarding resident concerns.
Ensure the completion of assessments on all residents at least twice per year, or with changes in resident condition, as required by company policy and regulatory licensing requirements.
Responsible for the appropriate retention of residents in the community as per regulatory licensing requirements through tracking, trending, and reporting resident care quality data to identify risk.
Ability to perform calculations in support of personnel actions, budget, and other financial responsibilities.
Recommend modifications to resident care staffing plans to ensure reasonable hours and acceptable working conditions to provide optimal resident care coverage in accordance with the established resident care budget.
Deliver direct resident care and supervision of direct care associates in a manner conducive to their safety and comfort.
Ability to delegate assignments to the appropriate individuals based on demonstrated skill capability and in compliance with all regulations.
Coordinate departmental schedule and ensure adequate staffing in accordance with company standards, policy, procedure, budgets, regulation, and state law.
Holds resident care team associates accountable through compliments, coaching or corrective actions, when necessary.
Provide education and training as required, and as needed, to community personnel on resident care policy, procedure, and regulation.
Provide oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, observations, and performance reviews.
Conduct interviews and observations on a continual basis of residents to alert Executive Director, family, and other appropriate individuals of any changes in the physical or emotional health of the resident.
Consult other departments, as appropriate, to provide an interdisciplinary approach to residents’ needs.
Measures outcomes, set goals and leads the care team to achieve those outcome goals.
Attends scheduled meetings, conferences, and training sessions, as required, and as needed, for Commonwealth Senior Living and/or professional licensure.
Maintain regular communication with the Executive Director.
Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
Physical/Sensory Requirements
Must be mobile and able to perform the physical requirements of the job. This position requires a variety of physical demands, including the potential for lifting greater than 50 pounds, extended periods of time on one’s feet walking around, bending, lifting, pulling, and stooping, during working hours.
This position is considered a medium risk for exposure to COVID, as it provides direct care to potential COVID-positive residents.