Resident Care Coordinator Specialist

About the role

We are seeking a Resident Care Coordinator (RCC) Specialist who is dedicated, compassionate, and ready to make a difference in our community. This position offers an outstanding opportunity for someone with experience in senior care.

Primary Care Duties

• Perform audits to dispose of expired medications, identify refills, and ensure pharmacy follow-through. Report findings to the Director of Resident Care (DRC) or designee.
• Orient and train new RCCs, RMAs, and RAs through mentoring and demonstration.
• Provide guidance to RMAs and RAs, ensuring adherence to policies and procedures.
• Assist with electronic medical records (EMR) training, order verification, and onboarding of new employees.
• Administer medications and treatments as prescribed, monitor responses, and adhere to infection control policies.
• Confer with residents' physicians regarding medication administration concerns.
• Maintain daily resident records, documenting medication distribution, health observations, and any changes.
• Ensure the cleanliness and organization of the medication supply room.
• Provide direct resident care following the Resident Assistant Job Description.
• Respond promptly to emergencies and resident requests, ensuring safety and support.
• Encourage teamwork through positive interactions with co-workers.

Secondary Care Duties

• Assist the DRC in ensuring adequate staffing and covering scheduling gaps.
• Cook up assignments for RAs and RMAs, and manage daily staffing sheets.
• Coordinate assignments for RAs and RMAs, and manage daily staffing sheets.
• Help create staffing schedules and communicate changes using the designated tool.
• Address staffing concerns related to PTO, call outs, and tardiness.
• Aid in developing service plans and assessments.
• Ensure shift reports are documented and communicated effectively.
• Aid in ensuring supplies are stocked and ready, completing inventory for re-orders.
• Aid in training and support of customer service, resolving concerns and requests.
• Take on additional assignments as needed.

Requirements

• High School diploma or GED required.
• 1-2 years of prior resident care experience in a senior living community.
• Delegated by a Registered Nurse for medication administration or Certified Medication Aide.
• Excellent communication and customer service skills.
• Strong problem-solving skills, good judgment, and attention to detail.
• Understanding of HIPAA requirements.
• Willingness to travel and stay overnight at communities.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.

Equal Opportunity Employer

Equal Opportunity Employer.