Resident Care Associate (Caregiver)

Open interviews every Wednesday from 10:00 AM to 12:00 PM at 7211 Granby Street, Norfolk VA 23505.

About the role

The Resident Care Associate (RCA) embodies a genuine commitment to assisting seniors, providing essential support within our community. This role entails aiding residents in Assisted Living and/or Memory Care with their daily activities, implementing individual care plans, documenting services provided, and fostering an environment where residents can maintain their dignity and quality of life. The RCA is a Culture Ambassador who models the company’s core values:

• We Care About People
• We Do the Right Thing
• We are Passionate, Have Fun, and Celebrate Success
• We Speak Up! It’s Our Responsibility
• We Take Ownership and Add Value
• We are Respectful

Responsibilities

• Directly assist residents with daily tasks, maintaining communication with the Resident Care Director regarding care provision and resident condition changes.
• Aid residents with mobility, utilizing proper techniques and equipment to prevent accidents.
• Make routine resident care rounds to ensure the needs of each resident are being met in accordance with their individualized care plan.
• Assist with lifts, moves, and transport, using proper body mechanics or lifting devices for accident prevention.
• Perform care that maintains each resident’s skin integrity to prevent pressure ulcers, skin tears, and other damage by changing incontinent residents.
• Document daily care activities in accordance with company policy and regulatory standards.
• Report any resident issues or concerns promptly to the appropriate supervisor.
• Respond promptly and courteously to inquiries from residents, visitors, and staff, adhering to established policies.
• Familiarize oneself with residents' individualized care plans and provide support accordingly.
• Contribute insights to the care planning process by sharing observations of residents' needs and preferences.
• Interact respectfully and effectively with residents, families, visitors, peers, and supervisors to foster a homelike environment.
• Offer physical, emotional, and psychosocial support to residents and their families.
• Adhere to residents' rights, promptly reporting any incidents or evidence of abuse or rights violations.
• Implement safety and infection control procedures, including proper hand hygiene and care techniques to prevent skin damage.
• Maintain a safe working environment through accident prevention and adherence to safety protocols.
• Attend all required training sessions, in-service programs, and staff meetings.
• Maintain regular communication with the Resident Care Director.
• Fulfill any other duties as assigned.

Requirements

• Compassionate disposition and a desire to serve; prior experience not required.
• Ability to fulfill both the physical and emotional needs of residents.
• Direct-Care or other state-specific certification required, or willingness to obtain.
• CPR and First Aid certification, or willingness to obtain according to company policy.
• Upholds resident confidentiality.
• Flexible availability, including weekends, to ensure resident care and services.
• Demonstrates sincere compassion and genuine concern for the well-being of seniors and their families.
• Proficient in using basic office equipment, including personal computers.
• Aligns with Commonwealth Senior Living's mission of improving the lives of seniors, their families, and each other.

Physical/Sensory Requirements

• Capable of lifting, stooping, carrying, turning, and assisting high-risk residents, as well as operating medication carts.
• Willing and able to work a flexible schedule, maintaining continuous movement throughout work hours.
• Ability to lift and/or carry 50 to 75 pounds.
• Medium risk of exposure to COVID-19 due to direct care provision to potentially positive residents.

Pay

$15.50 - $20.00 per hour. $600 sign-on bonus for full-time positions.

Schedule

• Full-time or part-time, 3:00 PM to 11:00 PM; every other weekend required.
• Part-time, 11:00 PM to 7:00 AM; every other weekend required.