Resident Assistant - St. Johns River State College

Summary

The Resident Assistant (RAs) are live-in student staff committed to the personal and academic success of residents within the community. The Resident Assistant position provides administrative assistance with Residence Life, Facilities, Operations, and on-call emergency services.

Essential Duties and Responsibilities

• Identify residents and know where they live within the first three weeks of the semester.
• Notify supervisor of roommate conflicts immediately and assist with roommate mediation sessions/contracts.
• Be available to residents and maintain a high level of visibility in the buildings and community.
• Encourage residents to take responsibility for incidents and events in the community.
• Maintain a positive building community through open communication and programming.
• Identify and assist residents with personal, academic, wellness, or other special issues.
• Respond and report behavior that is inappropriate, discriminatory, or harassing in nature (racial, ethnic, religious, ability, gender, and/or sexual identity).
• Safety and Security:
  • Interpret and enforce community and institution regulations and policies.
  • Learn and implement building-wide emergency response procedures.
  • Complete and submit Incident Reports as well as duty logs following each duty shift.
  • Respond to situations needing attention.
  • Observe residents who identify emotional, relationship, psychological, academic, or social problems.
  • Intervene appropriately or report as needed.
• Programming:
  • Coordinate and complete social or educational programs once a month which follows programming curriculum.
  • Encourage and involve residents to develop and implement programs.
  • Complete and submit a Program Proposal and flyer for program by given deadline.
  • Evaluate and complete Program Evaluation within 24 hours of program completion.
• Facility Management:
  • Assist with room condition assessments prior to Move-In and after Move-Out each semester.
  • Absist with the opening and closing of the buildings.
  • Conduct health, safety, and maintenance inspections each semester and follow-up accordingly.
  • Report maintenance concerns for your floor and the buildings.
  • Complete other facility management responsibilities as assigned.
• Administrative:
  • Participate in training and administrative tasks which occur prior to classes beginning and after classes end.
  • Maintain confidentiality at all times.
  • Perform administrative duties in a thorough and timely manner, including, but not limited to incident reports, occupancy checks each semester, damage billing, surveys, and reporting of maintenance issues.
  • Participate in RA selection, Move-in/Move-out, RA Training, any Open Houses, Homecoming and other events as assigned.
  • Attend all in-services, meetings, and events as assigned.
• Front Desk / Office Responsibilities:
  • Answer incoming office calls professionally.
  • Distribute resident packages, as needed.
  • Aid residents with lock-outs and work order requests.
  • Adhere to employment schedule and dress code.
  • Enforce policies and procedures of the community including campus, state, and federal laws/regulations.
• Duty Staff Coverage:
  • Participate in an on-call duty rotation with RA staff after business hours and on weekends (requires walking through all buildings and holding/responding to a duty cell phone overnight).

Qualifications

• High school diploma.
• Current student at St Johns River State College.
• Maintain a minimum 2.5 GPA.
• Must have lived on campus for at least one semester.
• Maintain full-time enrollment and "good standing" with St Johns River State College.
• Demonstrate proficiency in verbal communication.
• Possess strong customer service skills.
• Must have troubleshooting and diagnostic skills.

Compensation

The Resident Assistant receives a studio apartment (valued at $1,000 per month) for the duration of their employment. This is not an employment agreement. If you are unable to apply because of incompatible assistive technology or disability, please contact COCM recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.

Equal Employment Opportunity

To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.