Resident Aide
Responsibilities
- Provide coverage at the Reception Desk in monitoring entry and exit of staff, residents, and visitors; answering and directing, as appropriate, telephone calls; and completing other administrative duties as requested by supervisors.
- Maintain courteous, professional, respectful interactions with all residents, staff, and guests.
- Demonstrate the knowledge of appropriate boundaries with all residents and staff as outlined in the Employee Handbook.
- Avoid and follow up on any incidents related to security or safety within the facility, providing emergency response and crisis management help as needed.
- Ensure timely and appropriate completion of all log and incident documentation required by supervisors in recording security and safety issues/incidents.
- Complete light housekeeping tasks, at the request and direction of the Shift Supervisor. Tasks may include but are not limited to, sweeping, mopping, trash removal, snow removal, or cleaning when housekeeping staff is unavailable and where a safety concern is determined by the Shift Supervisor.
Qualifications
- A minimum of six months prior experience working in a residential setting is preferred.
- Minimum of high school diploma (or GED).
- Strong oral communication skills and fundamental writing competency are required.
- Ability to think and act calmly in emergency situations required.
- Experience working with people with disabilities is highly desirable.
- Computer literate.
- Spanish or other non-English language skills and/or American Sign Language skills are a plus.
About the role
BFL Apartments (BFLA) is a supportive housing program that serves vulnerable and needy populations with disabilities, including homeless disabled adults and disabled veterans, and families with a head of household having a disabling medical condition. The program is physically designed and equipped to serve people with physical disabilities and is located in the South Bronx on Cypress Avenue and East 138th-139th Streets.
Benefits
Barrier Free Living (BFL) is dedicated to helping New Yorkers with disabilities live independently in the community through various programs that provide residential and non-residential services to disabled survivors of domestic violence, transitional shelter to the disabled homeless, and support to physically disabled individuals with mental health and/or chemical addiction issues.
Pay
Hour Rate: $17.50
Schedule
Full-Time Schedule - Various Shifts. Part-time Hours per week: 35 per week. Three Shift hours: 12:00 am to 8:00 am, 8:00 am to 4:00 pm, and 4:00 pm to 12:00 am.