Resident Advocate (Women's Residence Shelter)

About the role

Utah Navajo Health System, Inc. is seeking a hard‑working, dedicated Resident Advocate (Women's Residence Shelter) to work full time in Blanding, Utah. The organization operates four medical and five dental clinics across San Juan County and serves a culturally diverse community. The role joins the behavioral health team to expand victim‑services availability, requiring strong interpersonal skills, thoroughness, efficiency, adherence to procedures, and excellent customer service.

Funding source: FVPSA DHHS Grant (2112), with an end date of 09/30/2027.

Responsibilities

• Provide trauma‑informed direct services to survivors of domestic abuse and/or sexual assault and their children, including support, advocacy, crisis intervention, safety planning, parenting support, information and referrals.
• Assist with daily living needs of shelter residents: ordering supplies, equipment, routine maintenance of shelter grounds.
• Conduct routine fire drills and security checks.
• Provide shelter orientations to survivors upon entry, communicating shelter expectations and communal living guidelines.
• Facilitate support groups and/or house meetings (cooperative living, peer support, resident participation in shelter programming).
• Assist victims in obtaining protective/restraining orders and navigating federal, state, tribal, or municipal court systems.
• Arrange for emergency medical or law‑enforcement services as needed.
• Complete telephone intake with women requesting shelter residency or services; provide/arrange shelter for qualified persons and dependents.
• Complete shelter intakes (direct service and paperwork) within 24 hours of shelter entry and complete related forms.
• Provide/arrange transportation for clients appropriate for shelter.
• Ensure client confidentiality per organization policy.
• Work various shifts (day, evening, swing) including federal, state, and tribal holidays.
• Complete exit surveys with survivors leaving shelter and required exit paperwork.
• Model and promote positive, nurturing interactions between adults and children in shelter.
• Maintain all records per agency policy and regulatory requirements (Navajo Nation Division of Social Services, Joint Commission/HRSA Accreditation, Violence against Women Act, Indian Child Protection & Family Violence Prevention Act); document client data in electronic record.
• Assist with scheduling of Navajo or other Native American ceremonies/blessings, and Judeo‑Christian or LDS religious worship services upon request.
• Perform related