Residency Program Manager

About the role

This position, under the guidance of leadership, is responsible for managing the daily administrative activities of the residency program; Regulatory compliance with the ACGME Common Program and Specialty Specific National Standards to maintain accreditation which without would be unable to continue training residents in that specialty.

Responsibilities

• Provides educational and regulatory instruction to residents, faculty, staff, etc. for utilizing programs necessary to educational processes, such as E-Value for duty hour and portfolios, ACGME for case log reporting, ERAS for recruitment, and other specialty specific educational software.
• Educates other departments and institutions regarding resident requirements when completing an off-service or off-site rotation to ensure educational credit for the rotation.
• Covers the hiring process for incoming residents, including coordination and selection in interview process, assuring completion of required processes including background checks, credentialing, visa applications, benefit reviews, required training certifications and completing exit interviews.
• Executes all required paperwork and processes from employment of resident to termination of the program, including offer letters, and training verification forms.
• Reviews financial budgets, expectations and needs for the Educational Division, including analysis of resident data and completes semi-annual CMS Budget Control Sheets appropriately to maximize federal funding for residency training.
• Serves as the primary individual responsible for onboarding and orientation activities of new residents.
• Collaborates with clinical areas, medical staff affairs, information technologies, education and training and other appropriate entities to ensure a timely and efficient onboarding experience for all new residents.
• Assists in developing all resident schedules monthly that allow the program to maintain compliance with all regulatory agencies.
• Initiates and maintains data base information for specialty boards and specialty societies to assure that residents are properly registered and eligible to obtain needed credentials and certifications upon program completion.
• Initiates appropriate Request for Contract and Residency Agreement for each resident yearly, secure contracts from Hospital and State, obtain necessary signatures and appropriately file contracts as per HR requirements.
• Provides oversight for all resident schedules, including Rotation, Call, Clinic, etc., to ensure that all governing body requirements are met.
• Provides supervision of resident’s ongoing governing body requirements including Institutional CBL’s; ACGME Statistical Entry; Employee Health Immunizations; ACGME Duty Hours; Institutional Bylaws, Rules and Regulations and Credentialing Policies; Required medical certifications that meets the standards established by each specific specialty.
• Ensures program compliance and adherence to Federal, State and other Regulatory bodies such as ACGME Federation of State Medical Boards, American Medical Association, Education Council of Foreign Medical Graduates, American Board of Medical Specialties, etc.

Requirements

Minimum Qualifications:

• Bachelor’s degree OR High school diploma or equivalent AND nine (9) years of experience in a program manager role.
• Preferred Qualifications:
  • Bachelor’s degree.
  • Experience ACGME approved residency program in an administrative capacity or medical/clinical/education experience.

  Qualifications

  Core Duties and Responsibilities:

  • Provides educational and regulatory instruction to residents, faculty, staff, etc. for utilizing programs necessary to educational processes, such as E-Value for duty hour and portfolios, ACGME for case log reporting, ERAS for recruitment, and other specialty specific educational software.
  • Educates other departments and institutions regarding resident requirements when completing an off-service or off-site rotation to ensure educational credit for the rotation.
  • Covers the hiring process for incoming residents, including coordination and selection in interview process, assuring completion of required processes including background checks, credentialing, visa applications, benefit reviews, required training certifications and completing exit interviews.
  • Executes all required paperwork and processes from employment of resident to termination of the program, including offer letters, and training verification forms.
  • Reviews financial budgets, expectations and needs for the Educational Division, including analysis of resident data and completes semi-annual CMS Budget Control Sheets appropriately to maximize federal funding for residency training.
  • Serves as the primary individual responsible for onboarding and orientation activities of new residents.
  • Collaborates with clinical areas, medical staff affairs, information technologies, education and training and other appropriate entities to ensure a timely and efficient onboarding experience for all new residents.
  • Assists in developing all resident schedules monthly that allow the program to maintain compliance with all regulatory agencies.
  • Initiates and maintains data base information for specialty boards and specialty societies to assure that residents are properly registered and eligible to obtain needed credentials and certifications upon program completion.
  • Initiates appropriate Request for Contract and Residency Agreement for each resident yearly, secure contracts from Hospital and State, obtain necessary signatures and appropriately file contracts as per HR requirements.
  • Provides oversight for all resident schedules, including Rotation, Call, Clinic, etc., to ensure that all governing body requirements are met.
  • Provides supervision of resident’s ongoing governing body requirements including Institutional CBL’s; ACGME Statistical Entry; Employee Health Immunizations; ACGME Duty Hours; Institutional Bylaws, Rules and Regulations and Credentialing Policies; Required medical certifications that meets the standards established by each specific specialty.
  • Ensures program compliance and adherence to Federal, State and other Regulatory bodies such as ACGME Federation of State Medical Boards, American Medical Association, Education Council of Foreign Medical Graduates, American Board of Medical Specialties, etc.

  Skills and Abilities

  • The ability to function independently and know when to escalate issues to achieve and maintain high levels of successful project completion.
  • Excellent communication skills including the ability to keep complex, confidential information secured.
  • Excellent organizational skills.
  • Possess computer and software skills.

  Additional Job Description

  • Scheduled Weekly Hours: 40
  • Exempt/Non-Exempt Shift: United States of America (Exempt)
  • Company THOM Thomas Hospitals Cost Center 407 THOM Medical Education
  • Address 4605 Maccorkle Ave SW South Charleston West Virginia
  • Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.