Residence Manager 1 - Edwin's Place $42K

Reports to: Program Director

About the role

Works within the guidelines of AAPCI and carries out its functions, policies, and procedures; observing the schedules in the center and adhering to its established personnel policies and practices.

Responsibilities

• Ensure front desk coverage.
• Patrol premises to prevent intrusion and ensure security of doors, windows, and gates on every floor.
• Conduct hourly rounds to ensure tenants, employees, and visitors have a safe and pleasant experience.
• Check every floor, stairwells, fire exits, mechanical room, fire extinguishers, and pull boxes during rounds; report problems to the Facilities Manager or Social Service Director when the Facilities Manager is unavailable.
• Staff the entrance reception desk when not conducting rounds; authorize entrance and departure of employees, tenants, visitors, and other persons to guard against theft and maintain security.
• Ensure all visitors sign the visitor’s log sheet and maintain a shift log.
• Answer alarms and investigate disturbances.
• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Call police or fire department in cases of emergency, such as fire or presence of unauthorized persons.
• Establish protocol and role responsibility in conjunction with the Security officer.
• Circulate among visitors, patrons, and employees to preserve order and protect property as circumstances require.

Requirements

• High School diploma or equivalency and at least 21 years of age.
• Valid Certified Fire Safety Coordinator License (F80, S95) with at least one (1) year of experience in security or a related field.
• Knowledgeable and trained on Fire Panel use.
• Experience working with special needs client populations.
• Practical experience or formal education in human services.
• Ability to work a flexible schedule, follow detailed procedures, and demonstrate good customer service skills.
• Ability to work collegially and independently with minimal supervision.
• Evenings and weekends may be required.

Pay

The base salary compensation for this role is $42,000.

Benefits

• Health and Welfare Benefits: Medical (including prescription coverage), Dental & Vision
• Commuter Benefits
• Employee Assistance Program
• Paid Holidays, Annual Paid Time Off (23 days)
• Life Insurance
• Long Term Disability
• Retirement Benefits Plan (403B)
• Potential for college student debt forgiveness under the Public Service Loan Forgiveness (PSLF) program for Federal Direct Loans after 120 qualifying monthly payments while working full-time.