Reservations Manager

The Role

Reporting to the Director of Revenue Management & eCommerce, responsibilities and essential job functions include but are not limited to the following:

Responsibilities

• Lead and manage all aspects of the Reservations department and ensure all service standards are followed
• Manage and coordinate all group and individual reservations
• Maintain close liaison with the Sales, Conference, and Accounting teams
• Produce daily, weekly, monthly and quarterly reports as required
• Maximize revenues by ensuring all Reservation Agents are knowledgeable in room product and hotel services

Qualifications

• Previous leadership experience in a similar role required
• Previous Property Manager System (Opera) experience preferred
• Computer literate in Microsoft Window applications required
• Previous experience within group and tour markets preferred
• Able to work well under pressure in a fast paced environment
• Able to work cohesively as part of a team
• Able to focus attention on guest needs, remaining calm and courteous at all times

Benefits

Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities
Career development opportunities with national and international promotion opportunities

Pay

Pay Rate Range: $80,000-$85,000 USD per annum

Schedule

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Skills

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Benefits

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Schedule

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