Reservations Agent - Part Time

About the role

A Reservations Agent is responsible for reservations duties but is not limited to handling guest room reservation requests for the hotel, providing guest with hotel facility information and answer questions relating to the hotel and local area, blocking rooms, entering group rooming lists, posting prepayments, billing no-show reservations, and other duties as assigned.

Responsibilities

• Handle guest room reservation requests for the hotel
• Provide guests with hotel facility information and answer questions relating to the hotel and local area
• Block rooms
• Enter group rooming lists
• Post prepayments
• Bill no-show reservations
• Other duties as assigned

Qualifications

• Excellent verbal and written communication skills
• Good typing skills
• A pleasant attitude and excellent phone demeanor
• Guest service experience preferred
• Strong organizational skills preferred
• Familiarity with Microsoft Office Suite
• Full availability required

Benefits

• Free room nights
• Discounted and Friends & Family Room Rates
• Miscellaneous discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

Pay

90-Day Probationary Rate: $27.34 per hour
Hourly Rate: $32.16 per hour

Schedule

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.