Reservationist - Chef Daniel Boulud Restaurants

Key Responsibilities

• Handle incoming reservation requests via phone, email, and online platforms.
• Maintain an organized and up-to-date reservation system.
• Cook with the kitchen and floor staff to ensure efficient seating arrangements.
• Provide information about the menu, special events, and restaurant policies.
• Address customer concerns and ensure a positive dining experience.
• Communicate effectively with guests to confirm, modify, or cancel reservations.
• Handle reservation conflicts and find suitable solutions to ensure customer satisfaction.
• Alert management to any issues that may affect the guest experience.
• Promote special promotions, events, and additional services to guests during reservation interactions.

Qualifications

• 1 year experience in a Reservations role required.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Able to handle high-pressure situations and resolve issues calmly.
• Familiarity with reservation systems and basic computer skills.
• A passion for providing outstanding customer service.

Pay

Compensation is based on experience.

Schedule

N/A

Benefits

N/A

Contact

The Dinex Group LLC is an equal opportunity employer. The Dinex Group does not discriminate on the basis of race, color, creed, religion, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, national origin, ancestry, age, disability, genetic information, citizenship status or any other characteristic protected by applicable federal, state or local law. More detail about Chef Daniel Boulud Restaurants part of The Dinex Group, the Restaurant Group of Chef Daniel Boulud, please visit https://culinaryagents.com/entities/237-Chef-Daniel-Boulud-Restaurants.