Reservation Clerk
About the role
ELS is the ideal organization for developing a long and successful career, known for its culture of recognition and excellence.
Responsibilities
- Interact with customers, take reservations, offer extended stays, and inform customers of special offers for certain properties.
- Answer incoming customer service calls promptly, professionally, and within established performance standards and criteria.
- Maintain current knowledge of company services and policies to respond correctly to customer inquiries.
- Verify and enter accurate customer information to ensure the integrity of customer paperwork and records.
- Respond to customer needs, questions, or problems in an efficient and thorough manner.
- Navigate multiple computer systems.
Requirements
- A high school diploma or equivalent.
- At least 1 year of experience in a call center environment.
- Dedication to exceptional customer service.
- Excellent written and verbal communications skills.
Qualifications
Comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
Skills
- High school diploma or equivalent.
- Experience in a call center environment.
- Exceptional customer service skills.
- Strong written and verbal communication skills.
Benefits
We offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
Pay
TBD
Schedule
TBD
Benefits
We offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.
We are an Equal Opportunity Employer.