Reservation Billing Associate
Essential duties and responsibilities
- Ensures the timely and accurate processing of all data entry, reservation billing, reconciliation, licensee billing, and other billing and payment related transactions.
- Tracks billing system updates that reflect changing rates, billing errors, specialized billing accounts, and other billing reports.
- Maintains accuracy and timely processing for management of all data for all periodic billing and payment reports.
- Works with the organization's Collections to resolve past due payments on accounts.
- Provides billing and payment support for special requests and projects.
- Process documentation to support any incoming dispute items.
- Investigate and resolve incoming inquiries from agencies and sales.
- Accurately respond in a timely manner in accordance with each of the policies for all items.
- Defend each dispute or establish receivable for collections action.
- Responsible for all adjustments and credit card payments.
- Keep abreast of changing reservation billing rules and regulations.
- Reconcile Reservation Billing Aging daily.
- Update daily Excel spreadsheets.
- Log into Amp, GSA Portal or necessary banking sites as needed.
- Ensure communication is daily & remains constant through the month with the agencies you are assigned.
- Review open receivable report (1112) by month end.
- Prepare various addbill reports to track unpaid days for open receivables.
- Responsible for uncollected receivable balances and perform chargeback entries to locations as needed.
- Manage all accounts to maintain payments are received within 60 days of closed rentals.
- Responsible for maintaining a professional and courteous relationship with internal and external customers.
Equipment
- PC
- Calculator
- High Excel knowledge
Money
- Hourly starting salary: $20.53 hourly
- Up to 5% bonus opportunities
- Long-term incentive compensation awards
Who We Are
We are a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Equal Opportunity Employer
Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.