Research Specialist III, Research Support

Work location is on-site with the flexibility to work remotely. The primary location is in-office for meetings, per Kaiser Permanente's Authorized States Policy. Employees may be required to travel to a Kaiser Permanente or customer site. Residency required in the primary location: 9 Piedmont Center, 3495 Piedmont Rd., NE, Atlanta, Georgia 30305.

About the Role

Assists with research support by implementing day-to-day operations of projects, monitoring resources for research studies, and following federal and local regulations, standard operating procedures, and Institutional Review Board (IRB) approved protocols. Contributes to the execution of research by independently conducting data gathering activities, preparing data reports for accuracy, identifying inconsistencies in data, and performing complex tasks related to the recruitment, enrollment, consenting, follow-up with participants, and answering participant questions. Contributes to the development of research materials and procedures by drafting study materials (e.g., recruitment, data collection, retention) in a variety of formats including online. Assists in the documentation and reporting of research study activities by helping develop tools, systems, and forms for project tracking and documentation, documenting study progress, and escalating issues to project managers or investigators.

Responsibilities

• Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members.
• Listens to, seeks, and addresses performance feedback; provides mentoring to team members.
• Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples.
• Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes.
• Supports and responds to the needs of others to achieve business outcomes.
• Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives.
• Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information.
• Supports, identifies, and monitors priorities, deadlines, and expectations.
• Identifies, speaks up, and implements ways to address improvement opportunities for the team.
• Contributes to the execution of research studies by:
  • Independently conducting research surveys, focus groups, qualitative interviews, or other data gathering activities for moderately complex projects.
  • Training others on project support activities (e.g., data collection, administering informed consent, conducting procedures).
  • Preparing open-ended/qualitative data for analysis and building analytical datasets.
  • Preparing data reports and identifying data quality issues.
  • Performing complex tasks related to the recruitment, enrollment, consenting, and follow-up with participants.
  • Answering participant questions regarding basic and/or complex studies and escalating issues if necessary.
• Contributes to the development of research materials and procedures by drafting study materials (e.g., recruitment, data collection, retention) in a variety of formats including online.
• Assists in the documentation and reporting of research study activities by:
  • Assisting the development of tools, systems, and forms for project tracking and documentation.
  • Documenting the progress of study activities and escalating issues to project managers or investigators.
• Assists with research support operations by:
  • Implementing day-to-day operations of projects.
  • Monitoring resources for research studies.
  • Contributing to and/or assisting the management of project budgets.
  • Performing literature reviews and/or contributing to the development of grant proposals.
  • Contributing to drafts of Institutional Review Board (IRB) protocols, amendments, continuing reviews, and other documentation.
  • Following federal and local regulations, standard operating procedures, and IRB approved protocols and maintaining compliance for handling research data.

Requirements

• Bachelor’s degree in Public Health, Health Care Administration, Epidemiology, Health Sciences, Social or Behavioral Sciences, Health Services, Statistics, or Health Economics, or related field AND minimum two (2) years of experience in health research, public health, laboratory or social science research setting, epidemiology, social or behavioral sciences, health services or a directly related field.
• OR Minimum five (5) years of experience in health research, public health, laboratory or social science research setting, epidemiology, social or behavioral sciences, health services or a directly related field.

Preferred Qualifications

• Master’s degree in Public Health, Health Care Administration, Epidemiology, Health Sciences, Social or Behavioral Sciences, Health Services, Statistics, or Health Economics, or related field.

Skills

Core Skills:

• Ambiguity/Uncertainty Management
• Attention to Detail
• Business Knowledge
• Communication
• Critical Thinking
• Cross-Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry Knowledge
• Influencing Others
• Integrity
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short- and Long-term Learning & Recall
• Teamwork
• Topic-Specific Communication

Functional Skills:

• Confidentiality
• Good Clinical Practices (GCP)
• Health Care Compliance
• Health Care Policy
• Research & Evaluation Data Collection
• Research & Evaluation Study Design
• Research Ethics
• Stakeholder Management

Pay

$56,100 - $72,600 / year

Schedule

• Full-time
• 40 hours per week
• Day shift: Monday - Friday, 08:00 AM - 04:30 PM