Research Scientist, Alexa Devices & Marketing
About the role
The Alexa 1P Devices and Marketing organization is looking for an experienced Research Scientist who is energized by the opportunity to help build the future of AI through Alexa+. You will be joining the Alexa Customer Science (ACS) team, whose mission is to surface timely, scientifically-grounded customer insights that help ground Alexa product and marketing decisions.
Basic qualifications
- PhD, or Master's degree and 4+ years of quantitative field research experience
- Experience investigating the feasibility of applying scientific principles and concepts to business problems and products
- Experience analyzing both experimental and observational data sets
Preferred qualifications
- Knowledge of R, MATLAB, Python or similar scripting language
- Experience with agile development
- Experience building web based dashboards using common frameworks
- Experience with AI/ML technologies
Responsibilities
- Work closely with product and marketing teams, as well as fellow researchers, to identify research topics and build a research roadmap; communicate and refresh on a regular basis to ensure relevancy
- Create a deep understanding of customers through descriptive, inferential, and experimental approaches (existing or invented) that you identify as being most effective for answering a given business question
- Design, implement, and analyze data from surveys, randomized experiments, and other large-n data sets
- Work with data engineering and business intelligence teams to triangulate survey data with customer engagement and segmentation data
- Create repeatable and scalable mechanisms to measure key customer metrics that drive product iteration
- Synthesize a wide range of primary and secondary data types leading to focused, insightful, and actionable insights that persuade and inspire partners and leaders to take concerted, informed actions
- Work closely with research peers to promote best practices, build resources, and train team members to enable them to execute their own research projects
About the team
The Alexa Customer Science (ACS) team is a team of Research Scientists, UX Researchers, and Market Researchers that surfaces timely, scientifically-grounded insights about customers to guide marketing and product leaders.
Pay & benefits
Base salary range: $136,000 - $184,000 USD annually (USA, WA, Bellevue and Seattle). Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits.
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