Research Project Manager

About the role

We're in search of experienced Project Managers to join our team. The Project Manager oversees the full lifecycle of market research projects. This role involves fielding, providing client updates, and ensuring quality. By facilitating effective communication and maintaining project efficiency, the Project Manager enhances our ability to handle multiple projects simultaneously, contributing to the organization's success and fostering strong client relationships.

Responsibilities

• Project Management: Manage the overall flow and execution of projects, ensuring timelines are met and client expectations are exceeded. This includes:
  • Owning individual projects from handoff at time of win to invoicing
  • Leading client phone calls on process
  • Managing multiple projects at a given time
• Client Communication: Keep clients informed and engaged throughout the project lifecycle including:
  • Daily updates to clients
  • Answering standard client questions
  • Scheduling and recruiting for follow-up calls
• Quality Assurance: Ensure the quality and accuracy of project deliverables through various activities such as:
  • Placing redirects
  • Managing fielding via both internal and external samples
  • Performing quality checks
  • Reconciling projects and invoicing

Requirements

• Bachelor’s degree in Marketing, Business Administration, Project Management, or a related field
• 1–3 years of experience in project management, preferably in market research or a related industry
• Strong organizational and time management abilities
• Excellent verbal and written communication skills
• Problem-solving skills and the ability to adapt to changing circumstances
• Team collaboration and leadership skills to coordinate with internal and external stakeholders

Benefits

• Competitive base salary: $76,000–$95,000
• Flexible vacation policy – take the time you need to recharge
• Comprehensive health, vision & dental insurance
• 401k with company contribution
• Commuter benefits
• Opportunity for career progression with plenty of room for personal growth