Research Project Manager

At MarketOnce, we empower businesses with the insights and strategies they need to excel in today’s dynamic market. With a strong foundation in market research, we offer innovative solutions in research, software, consulting, advertising, and marketing to corporate, private equity firms, and other organizations seeking to achieve their goals. Our team is distinguished by their client-centric approach—treating each client’s business with the dedication and care as if it were their own. This commitment enables us to deliver personalized service and achieve the highest standards of success and innovation in everything we do. Together, our family of companies, including MarketOnce, ROI Rocket, and eAccountable, work toward delivering unparalleled solutions. Headquartered in Denver, Colorado, our global team collaborates from locations across the US and Europe. We value curiosity, creativity, collaboration, and expertise, continuously striving to push boundaries and exceed our clients’ expectations.

About the role

We are looking for multiple Research Project Managers, supporting our Consulting, Corporate, Private Equity, and Market Research teams. The Research Project Manager oversees the full lifecycle of market research projects. This role involves fielding, providing client updates, and ensuring quality. By facilitating effective communication and maintaining project efficiency, the Project Manager enhances our ability to handle multiple projects simultaneously, contributing to the organization’s success and fostering strong client relationships.

Responsibilities

• Project Management: Manage the overall flow and execution of projects, ensuring timelines are met and client expectations are exceeded. This includes:
  • Owning individual projects from handoff at time of win to invoicing
  • Leading client phone calls on process
  • Managing multiple projects at a given time
• Client Communication: Keep clients informed and engaged throughout the project lifecycle including:
  • Daily updates to clients
  • Answering standard client questions
  • Scheduling and recruiting for follow-up calls
• Quality Assurance: Ensure the quality and accuracy of project deliverables through various activities such as:
  • Placing redirects
  • Managing fielding via both internal and external samples
  • Performing quality checks
  • Reconciling projects and invoicing

Requirements

• Bachelor’s degree in Marketing, Business Administration, Project Management, or a related field
• 1-3 years of experience in project management, preferably in market research or a related industry
• Strong organizational and time management abilities
• Excellent verbal and written communication skills
• Problem-solving skills and the ability to adapt to changing circumstances
• Team collaboration and leadership skills to coordinate with internal and external stakeholders

Benefits

• Competitive base salary: $76,000–95,000/year
• Flexible vacation policy – take the time you need to recharge
• Comprehensive health, vision & dental insurance
• 401k with company contribution
• Beautiful downtown Denver or Back Bay office with company-paid commuter benefits (parking or RTD EcoPass/MBTA pass)
• Opportunity for career progression with plenty of room for personal growth

Schedule

This is a fully onsite role requiring daily presence at our LoDo/Union Station (Denver) or Back Bay (Boston) office. For Cincinnati and Rochester, we don’t have dedicated offices but do have hubs with employees that you will train and meet with consistently.