Research Operations Manager

About the Role

The Operations Manager plays a pivotal role in overseeing, strategizing, and optimizing the day-to-day operations of our research lab, ensuring alignment with organizational goals. This person drives efficiency, manages resources, and fosters collaboration across departments to enhance overall productivity and success. This is a full-time, onsite position with the flexibility to provide evening or weekend coverage in the event of an emergency. This role supports research lab operations — it does not involve conducting research directly.

Responsibilities

• Develop and implement operational strategies aligned with the organization's objectives.
• Streamline workflows and procedures to enhance productivity and reduce costs.
• Ensure products and services meet quality standards through regular monitoring and continuous improvement.
• Identify potential risks and develop contingency plans to mitigate them.
• Maintain relationships with suppliers to ensure timely, cost-effective delivery of goods and services.
• Ensure operations comply with relevant regulations and industry standards.
• Analyze operational data to identify trends, inefficiencies, and areas for improvement.
• Liaise between departments to facilitate seamless operations and communication flow.

Requirements

• Proficiency with software and analytical tools to optimize processes and interpret data.
• Clear, professional communication skills for cross-department collaboration.
• Strong problem-solving abilities and strategic solution development.
• Excellent organizational skills to manage multiple projects and priorities.
• Data-driven decision-making and analytical thinking.
• Adaptability in fast-changing environments with sound task prioritization.
• High attention to accuracy, precision, and regulatory compliance.
• Ability to lift up to 50 lbs.
• Bachelor's degree required; Master's preferred, with 5+ years of research lab operations experience.

Pay

The salary range for this position is $86,334 – $125,184 based on total years of related experience and internal pay equity considerations.

About the Organization

The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health. Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community.