Research Operations, Discovery

About the role

We're seeking a Science Research Operations team member to build and own the operational infrastructure that keeps our research organization running at full speed.

This role sits at the intersection of research operations, technical program management, and product strategy. You'll work directly with research scientists and research engineers, doing a mix of tasks including running research partnerships, managing complex internal programs, and helping run the team’s day-to-day operations.

You'll also contribute to science product development—helping translate research directions into product strategy and ensuring our production deployment environments reflect our best configurations.

Responsibilities

• Build and manage custom expert contractor networks, sourcing domain specialists for eval and training data work that requires expertise beyond standard channels
• Run research partnerships with external partners, from scoping through delivery
• Provide end-to-end TPM support for major research pushes—coordinating across teams, tracking dependencies, and keeping stakeholders aligned
• Ensure that our research progress is complemented by products that enable scientists to make maximal use of model capabilities.
• Support recruiting efforts.
• Coordinate external communications for the team, including supporting blog posts and preparing public-facing materials
• Partner with product teams to contribute to science product strategy, product design, and novel product integrations where research and product intersect
• Own team logistics including onboarding coordination, team events, and operational programs that improve team efficiency

Qualifications

• Have experience in research operations, technical program management, or a related role in a fast-moving technical environment
• Can context-switch fluidly between operational work (logistics, tracking, coordination) and higher-order work (strategy, partnerships, product thinking)
• Have a technical background, with experience in software development, machine learning, or biology R&D.
• Are comfortable working directly with research scientists and engineers—you ask good questions, you don't need things explained twice, and you know when to escalate vs. when to handle it yourself
• Have a track record of building systems and processes from scratch rather than inheriting them
• Bring strong written communication skills and can represent the team accurately in external-facing materials
• Have managed contractors or external partners before, including scoping work, tracking delivery, and ensuring quality
• Are results-oriented, with a bias toward flexibility and impact
• Thrive in ambiguous, fast-moving environments where priorities shift and no two weeks look the same

What makes a good fit?

• Direct experience sourcing and managing expert contractor networks, particularly in technical or scientific domains
• Familiarity with ML research workflows—training runs, evaluations, data pipelines—and what makes them succeed or stall
• Experience contributing to product development or product strategy, not just operations

Compensation

The annual compensation range for this role is listed below.

• Annual Salary: $210,000 - $310,000 USD

Other Information

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

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