Research Manager - Southern US

About the role

Ancestry is a human-centered company dedicated to connecting people with their past. We offer a vast collection of over 65 billion records, support over 3.5 million subscribers, and have a DNA network of over 27 million people. Our commitment to flexibility allows employees to work from home, in the office, or a hybrid model, depending on location and role requirements.

Responsibilities

• Lead research projects in the U.S. Mid-South and South regions.
• Produce exemplary research and manage multiple projects simultaneously.
• Manage 30-60 client projects, including defining scope, budget, and resources.
• Ensure project deliverables meet company and client standards.
• Maintain an average of 5.5 billable hours per day and meet annual billable hours requirement.
• Give and receive feedback effectively, coach research staff, and escalate issues.
• Collaborate with client relationship managers and researchers.

Requirements

• A minimum of 5 years’ experience with professional genealogical research.
• A bachelor’s or master’s degree in History, English, or a related field.
• Experience in general U.S. research with a specialty in the mid-south and southern states.
• Advanced expertise in brick wall research methodologies and evidence analysis.
• Proficiency in DNA test results and their application to genealogical research.
• Experience managing multiple projects at the same time.
• Experience with research journals/logs, citations, record abstracts, and narrative academic research reports.
• Effective communication skills, including setting expectations and resolving issues with clients.
• Experience working in a collaborative team environment and providing feedback and coaching to team members.

Qualifications

• Passionate about genealogical research and its impact on people’s lives.
• Flexible schedule with occasional company meetings and kickoff calls with clients.
• Ability to work independently and manage multiple tasks.
• Strong organizational skills to ensure smooth session operations.

Skills

• Expertise in genealogical research, particularly in the U.S. Mid-South and South regions.
• Proficiency in DNA testing and its application to genealogical research.
• Strong writing and reporting skills.
• Excellent communication and collaboration abilities.

Benefits

At Ancestry, we value pay transparency and pay equity. The base salary range for this position is $64,300 - $68,314.50, with eligibility for bonus, equity, and comprehensive benefits including health, dental, and vision insurance. Learn more about our benefits here.

Pay

$64,300 - $68,314.50

Schedule

Flexibility is key, with occasional company meetings and kickoff calls with clients. Availability during business hours is required for communication with staff. Time management is crucial to meeting weekly, monthly, and annual billable targets.