Research Lab Assistant

About the role

The Research Lab Assistant supports the successful execution of clinical research studies by ensuring efficient study operations, accurate documentation, and well-maintained lab environments. This role blends administrative, technical, and operational responsibilities and is ideal for someone who is highly organized, detail-oriented, and comfortable managing multiple priorities in a regulated research setting.

Responsibilities

• Manage study documentation, including electronic storage of consent forms, database entry, and maintenance of organized study records
• Oversee lab supply inventory, track stock levels, and coordinate ordering through approved procurement channels
• Prepare study materials, including assembling binders, printing documents, and organizing participant supplies and paperwork
• Maintain lab spaces to ensure cleanliness, organization, and readiness for active and upcoming studies
• Perform data entry and support data management activities to ensure accuracy, completeness, and compliance
• Export and organize study data for engineering teams using clinical and technical tools
• Complete documentation in accordance with regulatory and study-specific requirements
• Prepare devices for study use, including test box measurements, data exports, and listening checks
• Support hearing evaluations as a Hearing Instrument Specialist (HIS), if trained and interested
• Organize and attach raw data to validation reports in alignment with regulatory standards
• Perform other duties/responsibilities as assigned

Requirements

Education: Associate's or Bachelor's degree in a related field (e.g., Life Sciences, Health Sciences, Biomedical Engineering, or similar) preferred.

Experience/Certification:

• 0–2 years of experience in a laboratory, clinical research, healthcare, or healthcare environments
• Internship, academic lab, or hands-on project experience is highly valued
• Familiarity with regulatory requirements (e.g., documentation)
• Experience with data management systems or research tools
• Hearing Instrument Specialist (HIS) certification or willingness to obtain
• Experience with hearing impaired patients preferred

Skills

• Attention to Detail: Ensures accuracy and completeness in documentation, data entry, and reporting
• Organization & Time Management: Effectively manages multiple priorities while maintaining structured systems
• Accountability: Takes ownership of tasks and follows through on commitments in a timely manner
• Adaptability: Learns quickly and adjusts to changing study needs, tools, and processes
• Collaboration: Works effectively with cross-functional teams including research, engineering, and clinical staff
• Communication: Clearly communicates status, issues, and updates to team members and stakeholders
• Problem Solving: Identifies issues and takes initiative to resolve them or escalate appropriately

Knowledge / Technical Requirements

• Basic understanding of clinical research processes and regulated environments (e.g., documentation standards, data integrity)
• Familiarity with data entry systems, spreadsheets (e.g., Excel), and database tools
• Experience with participant recruitment and scheduling preferred
• Ability to learn and utilize clinical and engineering software/tools for data export and analysis
• Understanding of general lab practices, equipment handling, and safety procedures
• Knowledge of Good Clinical Practice (GCP) principles or willingness to learn
• Exposure to regulatory requirements related to adverse event reporting and study documentation (preferred)
• Basic technical aptitude for preparing and testing devices, including data checks and measurements

Working Conditions

• Standard office conditions
• Regular attendance
• Responsiveness to reasonable, job-related directives as given by the manager
• Standard office equipment operation

Pay

The target rate for this position is between $20.36 to $27.76/hr. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits

• Medical, dental and vision insurance
• 401(k) retirement plan with company match
• Company-paid life and short-term disability insurance
• Long-term disability insurance
• Employee assistance plan
• Hearing aid benefits
• Paid Time Off
• Paid holidays
• Paid floating holidays
• Paid volunteer service day
• Paid paternity and maternity leave
• Tuition reimbursement
• This position is eligible for a bonus based upon performance results (there is no guarantee of payout)