Research Director or Senior Director- For Future Consideration

The Opportunity

We’re always on the lookout for sharp, curious, and creative minds who are excited about diving deep into what makes audiences tick—across entertainment, technology, gaming, sports, and beyond. This posting is for future opportunities across all of our client services teams at the Research Director or Senior Director level. We’re excited about the possibility of teaming up in the future.

About the Role

You will lead a wide range of research initiatives across the full project lifecycle from proposal to report delivery. You will bring your intellectual curiosity, entrepreneurial mindset, and storytelling ability to lead projects that help solve our clients’ biggest challenges, shaping the future of the industry landscape.

Responsibilities

• Successfully design and field complicated research initiatives.
• Lead all phases of quantitative and qualitative research projects, including proposal drafting, research design, questionnaire and discussion guide development, data analysis and storytelling.
• Projects will include audience, landscape, and brand studies, with methods such as concept and creative testing, messaging/positioning evaluation, market sizing, and segmentation.
• Translate research data into clear, actionable insights and recommendations through visual, creative and story-driven reports.
• Troubleshoot any complicated issues that arise in an efficient and effective manner.
• Identify and develop research opportunities for new and existing clients.
• Cultivate and foster deep client relationships to successfully execute projects and drive overall business.
• Serve as a trusted partner to clients, fully understanding their business objectives and strategically strengthening the relationship.
• Help lead and develop a team, giving meaningful feedback on all aspects of a project and training analysts and managers across methodologies.
• Drive successful project execution, collaborating with senior team members and providing oversight to junior team members in coordinating logistics with internal and external operations teams (programming, fieldwork, facilities, moderators, data processing), and partnering with these teams to drive projects forward on stringent timelines.

Requirements

• Experience – We’d love for you to have 7+ years’ experience working in consumer insights, consumer research or in an analyst/strategy role at an entertainment/media/technology company.
• Your degree(s) – Ideally looking for a B.A./B.S. degree in areas such as Social Sciences, Business, Marketing, Market Research, Statistics, Economics or a related field.
• Passion – An enthusiasm for research, data driven approaches, and strategic thinking. You enjoy staying up to date on industry trends and developments. Small talking or deep diving on entertainment, technology, gaming, sports and or/lifestyle fuels you.
• Research practitioner – In-depth understanding and experience with a range of complex qualitative and quantitative research methodologies.
• Client-centric – Proven experience nurturing and building relationships with clients, understanding their goals and ensuring we deliver on those and confidently providing strategic guidance to them.
• Leadership – You can mentor and inspire junior team members.
• Data driven – Expert at working with data to identify trends and insights, including both structured (i.e. data and hard numbers) and unstructured (i.e. interviews and qualitative) data. Advanced data visualization skills using tools such as Excel, PowerPoint, Google Docs and Slides. Data analysis techniques and software – Experience with the following data analysis techniques would be awesome: statistical significance testing, correlation analysis, multivariate analysis techniques (such as cluster/segmentation analysis) and conjoint and discrete choice analysis. Experience with statistical packages, like SPSS or Q, are a plus.
• Communication and storytelling – Strong writing skills where you can craft a story around data insights and clearly communicate key points in a succinct manner. You have great verbal communication skills as well and are highly skilled at presenting to groups and sharing your point of view.
• Curiosity and critical thinking – You are genuinely interested in seeking information on the “whys,” always digging for more information to understand what makes consumers tick. Whether it’s understanding why one marketing message is more effective than another or what consumers think we could be using AI for in the future, you can always find something interesting to sink your teeth into. Simply put, you love to learn.
• Self-starter – Internally-motivated who continuously strives to get things done well, regardless of challenges encountered.
• Expert multitasker – Successfully manages time and multiple competing priorities to ensure deadlines are always met.
• Hawk-eyed attention to detail – Errors don’t get past you and you are always focused on ensuring high levels of quality control and reporting.
• Great Team Member – Team player who is able to work collaboratively and harmoniously within a team and across teams. You will roll up your sleeves to help get the job done and no task is beneath you. You welcome feedback because you have a zest for learning and growing.

Qualifications

• Experience – We’d love for you to have 7+ years’ experience working in consumer insights, consumer research or in an analyst/strategy role at an entertainment/media/technology company.
• Your degree(s) – Ideally looking for a B.A./B.S. degree in areas such as Social Sciences, Business, Marketing, Market Research, Statistics, Economics or a related field.
• Passion – An enthusiasm for research, data driven approaches, and strategic thinking. You enjoy staying up to date on industry trends and developments. Small talking or deep diving on entertainment, technology, gaming, sports and or/lifestyle fuels you.
• Research practitioner – In-depth understanding and experience with a range of complex qualitative and quantitative research methodologies.
• Client-centric – Proven experience nurturing and building relationships with clients, understanding their goals and ensuring we deliver on those and confidently providing strategic guidance to them.
• Leadership – You can mentor and inspire junior team members.
• Data driven – Expert at working with data to identify trends and insights, including both structured (i.e. data and hard numbers) and unstructured (i.e. interviews and qualitative) data. Advanced data visualization skills using tools such as Excel, PowerPoint, Google Docs and Slides. Data analysis techniques and software – Experience with the following data analysis techniques would be awesome: statistical significance testing, correlation analysis, multivariate analysis techniques (such as cluster/segmentation analysis) and conjoint and discrete choice analysis. Experience with statistical packages, like SPSS or Q, are a plus.
• Communication and storytelling – Strong writing skills where you can craft a story around data insights and clearly communicate key points in a succinct manner. You have great verbal communication skills as well and are highly skilled at presenting to groups and sharing your point of view.
• Curiosity and critical thinking – You are genuinely interested in seeking information on the “whys,” always digging for more information to understand what makes consumers tick. Whether it’s understanding why one marketing message is more effective than another or what consumers think we could be using AI for in the future, you can always find something interesting to sink your teeth into. Simply put, you love to learn.
• Self-starter – Internally-motivated who continuously strives to get things done well, regardless of challenges encountered.
• Expert multitasker – Successfully manages time and multiple competing priorities to ensure deadlines are always met.
• Hawk-eyed attention to detail – Errors don’t get past you and you are always focused on ensuring high levels of quality control and reporting.
• Great Team Member – Team player who is able to work collaboratively and harmoniously within a team and across teams. You will roll up your sleeves to help get the job done and no task is beneath you. You welcome feedback because you have a zest for learning and growing.

Skills

• Experience – We’d love for you to have 7+ years’ experience working in consumer insights, consumer research or in an analyst/strategy role at an entertainment/media/technology company.
• Your degree(s) – Ideally looking for a B.A./B.S. degree in areas such as Social Sciences, Business, Marketing, Market Research, Statistics, Economics or a related field.
• Passion – An enthusiasm for research, data driven approaches, and strategic thinking. You enjoy staying up to date on industry trends and developments. Small talking or deep diving on entertainment, technology, gaming, sports and or/lifestyle fuels you.
• Research practitioner – In-depth understanding and experience with a range of complex qualitative and quantitative research methodologies.
• Client-centric – Proven experience nurturing and building relationships with clients, understanding their goals and ensuring we deliver on those and confidently providing strategic guidance to them.
• Leadership – You can mentor and inspire junior team members.
• Data driven – Expert at working with data to identify trends and insights, including both structured (i.e. data and hard numbers) and unstructured (i.e. interviews and qualitative) data. Advanced data visualization skills using tools such as Excel, PowerPoint, Google Docs and Slides. Data analysis techniques and software – Experience with the following data analysis techniques would be awesome: statistical significance testing, correlation analysis, multivariate analysis techniques (such as cluster/segmentation analysis) and conjoint and discrete choice analysis. Experience with statistical packages, like SPSS or Q, are a plus.
• Communication and storytelling – Strong writing skills where you can craft a story around data insights and clearly communicate key points in a succinct manner. You have great verbal communication skills as well and are highly skilled at presenting to groups and sharing your point of view.
• Curiosity and critical thinking – You are genuinely interested in seeking information on the “whys,” always digging for more information to understand what makes consumers tick. Whether it’s understanding why one marketing message is more effective than another or what consumers think we could be using AI for in the future, you can always find something interesting to sink your teeth into. Simply put, you love to learn.
• Self-starter – Internally-motivated who continuously strives to get things done well, regardless of challenges encountered.
• Expert multitasker – Successfully manages time and multiple competing priorities to ensure deadlines are always met.
• Hawk-eyed attention to detail – Errors don’t get past you and you are always focused on ensuring high levels of quality control and reporting.
• Great Team Member – Team player who is able to work collaboratively and harmoniously within a team and across teams. You will roll up your sleeves to help get the job done and no task is beneath you. You welcome feedback because you have a zest for learning and growing.

Benefits

Flexible/Remote work with optional usage of our great offices in Culver City and New York
Unlimited PTO, volunteer days and a generous number of recharge days including a full office closure during the week of Christmas and New Year’s
Medical, Dental, and Vision Insurance Plans
401K with company match
12 weeks paid Parental Leave
Regular performance evaluations with opportunities for promotions and merit increases
Educational and training reimbursement plan and other training and professional development opportunities
Employee perks program (includes discounts on travel, hotels, cars, fitness, movie tickets and more)
Resources available for mental health, inclusive care and family building
NRGratitude – our company-wide employee recognition program
Regular team/company events and activities including annual summer and holiday parties
Pet friendly headquarters and pet insurance options

Pay

In order to comply with equal pay and salary transparency laws in various locations, we believe the target range of base compensation in all locations within the United States for this role is $100,000-150,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.