Research Coordinator I

FLSA Status: Exempt

Qualifications

• Bachelor’s degree
• Two years’ research experience

Skills and Abilities

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Sufficient in clinical and research data entry
• Capable of handling challenging/difficult situations
• Demonstrates sound judgment and executes analytical skills

Responsibilities

People

• Under the direction of higher level staff, conducts screening and interviews to evaluate patient eligibility in study
• Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results
• Collaborates with all members of the patient care team by actively communicating and reporting pertinent information as it relates to assigned system(s) in a comprehensive manner
• Provides contributions towards improvement of department scores for employee engagement

Service

• Responds promptly and accurately to customer complaints, inquiries, and requests for information and coordinate appropriate follow-up calls and/or appointments
• Schedules research subject appointments for tests and procedures, such as laboratory tests, x-rays, and other studies specific for the research protocol
• Compiles patient information, process, document and enter accurate information in Source Documents, Case Report Forms, Electronic Data Capture portals and Clinical Trial Management System following established procedures

Quality/Safety

• Maintains records for clinical study and regulatory documents
• Under the direction of Research Nurse/Clinical Trial Manager/Physician, captures and reports Adverse Events (A/E) or Serious Adverse Events (SAE) to necessary regulatory authorities
• Assists management with research records and regulatory maintenance

Finance

• Uses resources efficiently; does not waste supplies
• Evaluates and reports on inventory levels
• Self-motivated to independently manage time effectively and prioritize daily tasks
• Maintains inventory of supplies necessary for the study

Growth/Innovation

• Maintains working knowledge of the research process and in the conduct of IRB approved research protocols
• Follows International Conference on Harmonization (ICH)/Good Clinical Practice (GCP) guidelines
• Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development
• Completes and updates My Development plan on an on-going basis

Supplemental Requirements

• Work Attire: Scrubs (department approved)
• On-call: May be required during emergencies (e.g., disaster, severe weather events)
• Travel: May require travel within the Houston Metropolitan area