Research Coordinator

This role operates within a Philippine travel agency and tour operator specializing in domestic and international packages, groups, corporate/incentive travel, ticketing, hotels, transfers, and visa assistance. The Research Coordinator ensures data and reporting reliability, keeping applicant screening separate from customer payment and visa-service operations.

About the role

The Research Coordinator maintains clear separation between confirmed facts, pending dependencies, and exceptions while performing research-focused coordination. All decisions reflect the operating environment of a Philippine travel agency and tour operator.

Responsibilities

• Review research-focused coordination with dashboard reporting, ensuring each checkpoint includes a visible source, owner, status, and next action.
• Document role-specific processes with status tracking, maintaining traceability and accountability.
• Maintain data validation and deadline management, ensuring accuracy and timeliness.
• Reconcile documentation with reporting to ensure consistency and reliability.
• Coordinate quality control with workflow management, surfacing errors before they lead to downstream rework.

Qualifications

• Use the Travbest Workflow Context and Data Analysis confidently in a research-focused coordination role.
• Apply data accuracy without losing track of evidence or deadlines.
• Document process compliance and issue escalation decisions clearly.
• Exercise judgment in follow-ups, relying on outside confirmation rather than assumptions.
• Ensure cross-functional coordination, research focus, and data accuracy are current before considering work complete.

Pay

Base salary: $50,000–$75,000 per year.

Schedule

Full-time, 100% remote within the United States.