Research Coordinator

TEKsystems is partnering with an innovative startup to support user testing for a cutting-edge wearable medical device. This is an excellent opportunity for recent graduates or entry-level candidates looking to gain hands-on experience in user research, healthcare technology, and client-facing work. The project will start as a 6-month contract with potential for extension for top performers.

About the role

We are seeking highly personable and organized individuals to assist in coordinating research sessions and documenting user experiences. This onsite position is based in Waltham, MA, and requires Monday–Friday attendance.

Responsibilities

• Coordinate and facilitate in-person user research sessions with study participants
• Guide participants through structured testing activities involving a wearable medical device
• Observe and document participant feedback, behaviors, and experiences using an iPad
• Ensure all session data is recorded clearly, accurately, and consistently
• Provide a welcoming, professional, and supportive environment for participants
• Communicate effectively with internal team members and escalate any issues as needed
• Follow established research protocols and maintain confidentiality of participant data

Requirements

• Strong interpersonal and communication skills; comfortable interacting with a wide range of people
• Friendly, professional demeanor with a high level of emotional intelligence
• Ability to stay organized and attentive to detail during live sessions
• Basic comfort using technology (e.g., iPads, apps, note-taking tools)
• Reliable and punctual with a strong sense of accountability

Pay

$20.00 – $22.00 per hour

Benefits

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may include:

• Medical, dental, and vision insurance
• Critical illness, accident, and hospital insurance
• 401(k) retirement plan (pre-tax and Roth post-tax contributions available)
• Life insurance (voluntary life and AD&D for employee and dependents)
• Short- and long-term disability
• Health spending account (HSA)
• Transportation benefits
• Employee assistance program
• Time off/leave (PTO, vacation, or sick leave)

Schedule

• Contract position (6 months to start, with potential for extension)
• Fully onsite in Waltham, MA
• Monday–Friday