Research Coordinator

Location: Dallas, Texas — 100% Remote
Job Type: Full Time

About The Opportunity

Smartly Technologies is adding a Research Coordinator to its team supporting managed IT, cybersecurity, cloud services, software and web delivery, technical support, systems, data, projects, and customer service. The Research Coordinator will collect, evaluate, organize, and summarize research information that supports business decisions. The opening is full time, fully remote, and open to candidates based in Dallas, Texas.

Responsibilities

• Gather information from approved internal and external sources using clearly defined research questions.
• Review source quality, capture relevant facts, and keep notes that distinguish evidence from assumptions.
• Organize findings in spreadsheets, research logs, summaries, or presentation-ready formats across managed IT and technical delivery.
• Analyze patterns, themes, market information, survey results, or competitor activity as assigned.
• Prepare concise written summaries that explain findings, limitations, and recommended follow-up.
• Maintain source references, research files, and confidential information in an organized manner.

Requirements

• Strong online research, reading comprehension, organization, and written-summary skills.
• Comfort using spreadsheets, search tools, survey data, and shared research documentation.
• Ability to compare sources critically and avoid presenting unsupported conclusions as facts.
• Good numerical and analytical reasoning for interpreting basic trends and survey results.
• Strong attention to detail and consistent citation or source-tracking habits.
• A pre-employment background check is required.

Pay

Base salary: $69,000 - $77,000 per year