Research Coordinator

Shroff Travel is recruiting a Research Coordinator to work across air tickets, tours, travel products, reservations, customer service, sales support, and travel operations.

About the role

In this position, you will collect, evaluate, organize, and summarize research information that supports business decisions. This is a full-time, 100% remote role open to candidates throughout the United States.

Responsibilities

• Gather information from approved internal and external sources using clearly defined research questions.
• Review source quality, capture relevant facts, and keep notes that distinguish evidence from assumptions.
• Organize findings in spreadsheets, research logs, summaries, or presentation-ready formats across ticketing, tours, and travel sales.
• Analyze patterns, themes, market information, survey results, or competitor activity as assigned.
• Prepare concise written summaries that explain findings, limitations, and recommended follow-up while supporting ticketing, tours, and travel sales.
• Maintain source references, research files, and confidential information in an organized manner.

Requirements

• Strong online research, reading comprehension, organization, and written-summary skills.
• Comfort using spreadsheets, search tools, survey data, and shared research documentation.
• Ability to compare sources critically and avoid presenting unsupported conclusions as facts.
• Good numerical and analytical reasoning for interpreting basic trends and survey results.
• Strong attention to detail and consistent citation or source-tracking habits.
• A pre-employment background check is required.

Pay

$68,000 - $76,000 per year

Schedule

Full-time, 100% remote