Research Business Operations Associate

Overview

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Responsibilities

• Orders supplies, equipment and materials needed as requested.
• Facilitates communications between vendors and stakeholders.
• Liaise with the Accounts Payable team on payment status and proactively resolves payment discrepancies, invoice disputes, and aged payables.
• Liaise with the Purchasing team on PO creation and status and tracks PO lifecycle from requisition through closeout.
• Enters purchasing agreements and agreements that are not research contracts through the appropriate portals.
• Maintains KPIs on submissions through the purchasing and vendor agreement process.
• Affords assistance with Study Startup activities being routed to the Research Budget/Contract Team.
• Notifies finance and contracts teams of amendments that require updates to previously approved agreements.
• Acts as liaison between investigators, sponsors and their representatives and the HMH purchasing and legal teams to facilitate timely resolution of operational and contractual issues.
• Affords assistance in developing procedures to ensure submission compliance.
• Affords assistance in Confidentiality agreements and other agreements as needed.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

• Education, Knowledge, Skills and Abilities Required: High School Diploma or equivalent required, with a minimum of four (4) years of progressively responsible experience in research administration, contracts, purchasing, accounts payable, or a related business operations function; OR Associate's Degree with a minimum of two (2) years of relevant experience as described above.
• Excellent personal management skills.
• The ability to work independently, and in a team, and handle multiple deadline-driven tasks in a dynamic environment is essential.
• Excellent written and verbal communication skills.
• Proficient computer skills that include but are not limited to Microsoft Office and/or Google Suite platforms.

Education, Knowledge, Skills and Abilities Preferred

• Bachelor's Degree in Healthcare or Business

Licenses and Certifications Preferred

• Society of Clinical Research Associates Certification or Certified Clinical Research Administrator or Certified Clinical Research Coordinator.