Research Associate, Usability & Learning

About the role

The Research Associate will support Level's usability and learning research lab, facilitating studies with children and families, collecting and organizing data, and contributing to understanding how kids learn and play.

Responsibilities

• Facilitate usability, playtesting, and learning sessions with child and parent participants under the direction of the Lab Manager
• Follow established research protocols and session guides, flagging issues or deviations
• Take detailed observational notes and manage in-session data capture (video, screen recording, behavioral logs, biometric data, etc.)
• Assist in setting up, calibrating, and breaking down lab equipment before and after sessions
• Help maintain lab readiness: equipment checks, consumables, scheduling logistics
• Support participant coordination including screening, scheduling, and consent documentation
• Transcribe, code, and organize qualitative data from sessions
• Aid in quantitative data entry, cleaning, and basic analysis
• Help synthesize findings into summaries, highlight reels, and presentation-ready materials

Requirements

• Bachelor's degree in Psychology, Human Development, Education, Cognitive Science, HCI, or a related field
• Experience working directly with children (research, tutoring, teaching, childcare, camp, etc.)
• Comfort with technology and a willingness to learn specialized lab tools and software
• Strong attention to detail and ability to follow protocols consistently
• Reliable, organized, and capable of managing logistics across multiple sessions

Qualifications

• Necessary: Bachelor's degree in Psychology, Human Development, Education, Cognitive Science, HCI, or a related field
• Necessary: Experience working directly with children (research, tutoring, teaching, childcare, camp, etc.)
• Nice to have: Experience with qualitative research methods (interviewing, observation, think-aloud protocols)
• Nice to have: Familiarity with usability or UX research concepts
• Nice to have: Experience with video annotation, screen recording, or behavioral coding tools
• Nice to have: Graduate coursework or research experience in a relevant field

Skills

• Attention to detail
• Ability to follow protocols consistently
• Organized and reliable
• Willingness to learn specialized lab tools and software

Benefits

• Opportunity to work with young learners and contribute to impactful research
• Flexible schedule to accommodate child participants' needs
• Competitive compensation package

Pay

• $50 - $60 per hour

Schedule

• Flexible hours to accommodate child participants' schedules