Research Associate, Content Quality

At Expert Institute, we’re building the smarter future of legal technology. Through our cloud-based expert service platform, Expert iQ, we empower attorneys with the expertise they need to win. Expert Institute is a high-growth, subscription-based business backed by a blue chip private equity firm. We’re proud to call some of the nation’s most prominent law firms as clients. Together with our network of over 3 million subject-matter experts, we’ve had a hand in securing over $20 billion in recovered value while working across recent civil rights, Big Tech, and major league sports-related litigation. We’re making this all happen through a SaaS-enabled model: our team is the fuel helping the expert engine run.

About the role

We are seeking a Research Associate to join our Content team to work on expert professional and risk & credibility data. This role involves reviewing, analyzing, and maintaining high-quality data by utilizing multiple research sources, internal content management tools, and automation-assisted workflows to compile expert profiles. The Research Associate is primarily responsible for curating expert professional and risk & credibility content to be presented to attorney-clients in a profile format, ensuring quality and accuracy before delivery.

Responsibilities

• Analyze, interpret, and validate critical content and data points relating to the world’s top subject matter experts
• Evaluate information from multiple sources, including professional licensure, publications, speaking engagements, media presence, industry affiliations, work experience, and areas of specialization
• Train and support research team members on quality standards, best practices, and efficient data collection methods
• Communicate and collaborate effectively with domestic and international research teams to resolve data discrepancies and improve workflows
• Prioritize multiple assignments while maintaining accuracy and meeting project deadlines
• Contribute to the continuous improvement of content quality, research processes, and internal documentation
• Work in various professional databases and platforms such as MedPro, Scopus, NIH RePORTER, and Data Central, our content collection and curation tool

Requirements

• Bachelor’s degree required
• Strong written and verbal communication skills
• Ability to work autonomously and in a team, KPI-driven setting
• Comfortable working in a fast-paced, dynamic environment
• Detail-oriented with excellent analytical, critical thinking, problem-solving, and decision-making skills
• Ability to meet deadlines while managing multiple priorities

Qualifications

Professional experience involving overseeing the accuracy and quality of product deliverables is a plus but not required.