Research and Documentation Analyst

Chenega Military, Intelligence & Operations Support (MIOS) offers a career where professional development is embedded in the core culture. Join a team supporting large-scale government operations with cutting-edge technology.

About the role

The Research and Documentation Analyst supports project execution by leading research, documentation, and sustainment activities aligned with software user interface development and lifecycle management. This role ensures system functionality, documentation, and sustainment strategies integrate with operational requirements, regulatory guidance, and stakeholder expectations, particularly within military systems environments.

Responsibilities

• Support project planning and execution by researching policies, procedures, and technical documentation to inform user interface design, development, and testing activities.
• Translate regulatory, policy, and technical requirements into actionable inputs that shape system functional requirements and user experience.
• Coordinate with cross-functional stakeholders—including contractors, system users, and maintainers—to gather requirements, document sustainment needs, and support operational and sustainment strategies.
• Conduct analysis of equipment and system data to inform lifecycle management decisions and ensure alignment with project objectives.
• Lead the development, review, validation, and continuous improvement of project documentation, ensuring compliance with applicable standards and accuracy of technical content.
• Contribute to deliverables such as operations manuals, maintenance manuals, and technical instructions, ensuring readiness for publication and implementation.
• Other duties as assigned.

Requirements

• High school diploma or GED and 10+ years’ experience OR Bachelor’s degree and 6+ years’ experience working with, sustaining, and supporting military equipment like aerial delivery, weapons, organizational clothing, chemical/biological equipment, and other soldier-related items.
• Experience conducting documentation research activities (e.g., policies, procedures, regulations) to benefit the sustainment and/or enhancement of a software user interface.
• Experience developing business process workflows and wire diagrams in support of a software solution (e.g., application, website).
• Ability to pass a background check with the potential of obtaining a Secret clearance.
• Successfully pass background and drug screening.

Skills

• Strong proficiency in project support tools, including Microsoft Office Suite (Word, Excel, Access, PowerPoint, Outlook).
• Ability to manage multiple tasks, prioritize deliverables, and meet project deadlines in a dynamic environment.
• Effective stakeholder engagement, communication, and coordination skills across technical and operational teams.
• Strong organizational and documentation management capabilities, with attention to detail and quality assurance.
• Ability to work both independently and collaboratively within a project team structure.
• Willingness to travel as required to support project objectives and stakeholder engagement.
• Demonstrated professionalism, integrity, and ability to handle sensitive information in compliance with organizational standards.

How you’ll grow

At Chenega MIOS, professional development is a focus at every career level. From entry-level to senior leaders, opportunities include hands-on experience, formal development programs, and skill-sharpening initiatives to help team members grow throughout their careers.

Benefits

Chenega MIOS offers a broad range of benefits, including well-being programs, flexibility to support healthy and centered lifestyles, and a culture that celebrates individual uniqueness.

The organization is purpose-driven, focusing on education, giving, skill-based volunteerism, and leadership to create positive social impact in communities.

Pay

Estimated salary range: USD $67,500.00 – $80,000.00 per year.

Schedule

Teleworking permitted. Role is based in Natick, MA, or fully remote.