Research and Correspondence Clerk

About the Atlantic Region CBO

The Atlantic Region Central Billing Office (“ARCBO” or “CBO”) provides business office services including billing, collections, cash posting, pre-access management, variance, and customer service to affiliated Universal Health Services hospitals.

About the Role

The Research and Correspondence Clerk provides clerical support to the business office. This position must work effectively with other employees, patients, insurance companies and other outside parties.

Key Responsibilities

• Sorts and updates returned mail via Accurint
• Responsible for working Returned Mail worklist
• Root causes and attempts to resolve Returned Mail issues
• Files as required by retention policies
• Responsible for working patient demographics forms, 0 remits, insurance denials, and correspondence using various computer systems
• Other duties as assigned

Qualifications

• High school diploma or equivalent
• 1-3 years healthcare experience preferred
• Strong Microsoft Office skills (Excel, Word, Outlook)
• Customer focused both internally and externally, strong attention to detail, the ability to multi-task, strong 10 key data entry, and excellent written and oral communication skills are required
• Familiarity with pre-registration and 1-3 years healthcare business office experience preferred

Benefits & Rewards

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries
• Pet Insurance

More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies™ and in 2025, was listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.